IBM 4247

MAP 0100: START OF CALL
Intermittent Strategy
For intermittent symptoms, see ″MAP 0210: Intermittent Failures″ on page 130.
Note:
1. MAPs will not diagnose mechanical noise problems. This type of problem should be solved by
identifying the cause of the noise and then repairing or installing new parts.
2. For Model A00 T&D display messages, go to “T&D Error Messages and Actions” on page 190. For
Model 001, Model 002, or Model 003 T&D display messages, go to “T&D Error Messages and Actions
– Models 001, 002, and 003” on page 231.
MAP 0100: START OF CALL
Table 1. MAP 0100: START OF CALL
Step Questions/Actions Yes No
1.
Has the Customer completed the Problem Solving
Procedures in the
IBM 4247 Printer Model A00 User’s
Guide
, SA24-4404 or the IBM 4247 Printer Models
001, 002 User’s Guide
, SA24-4408, or the IBM 4247
Printer Model 003 User’s Guide
, S544–5780?
Go to step 2. Attempt recovery using the
Problem Solving Procedures in
a 4247 User’s Guide. Go to step
2 as needed.
2.
Does the printer display a message? Go to step 3 on page 24. Go to step 4 on page 24.
Chapter 1. Diagnosing Problems
23