Diagnostic Information 2-3
5055-01X
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Initial Check
Before you start troubleshooting, check the following:
Installation Environment
• The power supply line voltage is plus or minus 10% of the rated
line voltage.
• The machine is securely installed on a level surface in a well-
ventilated place.
• The room temperature is between 10 and 32°C (50 and 90°F)
and the relative humidity between 20 and 80%.
• Avoid sites generating ammonia gas, high temperature, high
humidity (near water faucets, kettles, humidifiers), cold spaces,
near open flames, and dusty areas.
• Avoid sites exposed to direct sunlight.
Print Paper Checks
• Use the recommended paper for this printer.
• Paper dampness. Make a trial print with paper from a newly
opened package, and check the result.
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