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C910
Lexmark C910 Service Manual
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General In
f
or
mation
1-81
5055
-01X
Combining the Finisher and Stand
1.
Roll
the fin
isher s
tand ont
o the gui
de rail. Do n
ot push
the stan
d
all the
wa
y u
p again
st the
pr
inter
.
2.
Remove and discar
d all sh
ipping
tape, packing mater
i
al, and t
he
meta
l shippi
ng brack
et.
Caution
: The fi
nish
er weigh
s 19.7
kg (
42.2 lb
s).
3.
Ope
n the stap
ler d
oor
.
96
98
Table of Contents
Default Chapter
3
Table of Contents
3
Safety Information
11
Safety Notice
11
General Information
17
Model Differences
17
Overview
17
Resolution
17
Toner Darkness
18
Color Correction Settings
18
Printer Packaging and Shipping Information
18
Print Speed and Performance
20
Time to First Print
21
Processor
22
Duty Cycle
22
Printer Memory
22
Available Memory Options
22
Flash Memory Options
22
Memory and Expansion Slots
22
Paper Handling
23
Input and Output Configurations
23
Media Size Supported
25
Input Media Types and Weights
31
Media Type
32
Output Media Types and Weights
32
Bin 1
32
Paper
32
Input Capacity by Media and Source
34
Card Stock
34
Transparencies
34
Envelopes
34
Output Capacity by Media and Source
35
Paper
35
Glossy Paper
35
Envelopes
36
Transparencies
36
Labels
37
Lexmark Glossy Paper
37
Print Area
37
Options and Features
37
Connectivity
38
Optional Internal Local Connections
38
Network Connections
39
Data Streams
40
Operating Systems
40
Resident Fonts
40
Power and Electrical Specifications
41
5055-01X
42
Operating Clearances
42
Environment
43
Physical Specifications and Weight
44
Maintenance Approach
45
Standard Inspection and Cleaning Procedure
45
Return Parts
46
Service Recommendations
46
Tools
47
Serial Number
48
Abbreviations
49
Processes and Configuration
50
Electrophotography Process
50
Development Unit
51
Transfer Unit
51
Cleaning Unit
52
Paper Feeding / Fusing
52
Drive System
53
Paper Feeding
54
Cassette Paper Feeder
54
Multipurpose Feeding
55
Registration Unit
56
Separation Unit
57
Fuser Unit
58
Delivery
59
Belt Unit
60
Belt Up/Down
61
Expansion Paper Feeder
61
Duplex Unit
62
Paper Weight
63
Clearing Paper Jams
64
High Capacity Feeder (HCF)
70
Maintenance Mode
78
High Capacity Paper Feed Sensor / Switch Test
80
Finisher
81
Finisher Installation
95
Attaching the Docking Plate and Guide Rail
95
Combining the Finisher and Stand
97
Attaching the Bins
101
Aligning the Finisher and Printer
102
Adjusting the Wheels
109
Attaching the Cables
111
Hole Punch Adjustment
115
5055-01X
117
Diagnostic Information
117
Adjustments and Procedures Following Parts Replacement
117
Start
119
Initial Check
119
Printer Messages
120
Service Error Message Table
120
Paper Exit Motor Error
121
Rip Fan Error
122
Main Unit Fan Error
122
Power Supply Fan Error
123
Upper Fuser Thermistor Open Error
124
Hvu Error
125
Yellow Printhead Error
127
Magenta Printhead Error
128
Cyan Printhead Error
129
Black Printhead Error
130
Color Drum Sensor Error
130
Black Drum Sensor Error
131
Cassette Error
131
Duplex Error
132
Engine Flash Error
133
Communication Error
133
Finisher Communication Error
133
Machine ID Error
134
Nvram Chip Failure
135
Nvram Crc Failure
135
Code Crc
135
Processor Failure
135
Sensor Controller Error
141
Black Gear Sensor Error
142
Yellow Gear Sensor Error
142
Transfer Belt Thermistor Error
143
Cpu Error
144
Density Sensor Error
145
Finisher Main Feed Motor Abnormal
145
Finisher Jogging Motor Error
148
Finisher Tractor Motor Error
150
Tray Elevator Motor Error
151
Stapler Motor Error
152
Attendance Messages
154
Clearing Finisher Messages
172
Maintenance Analysis Procedures (MAPS)
173
Symptom Table
182
Service Checks
187
Drive 1 DC Motor Service Check
187
Drive 2 Stepper Motor Service Check
187
Duplex Unit Service Check
188
Expansion Paper Feed Service Check
188
Face down Stacker Full Service Check
189
High Capacity Feeder (HCF) Service Check
189
Finisher Service Check
190
Operator Panel Service Check
191
Paper Carrying Service Check
191
Paper Exit, FU/FD Service Check
200
Paper Tray Missing Service Check
200
Photodeveloper Missing Service Check
201
Power Supply Service Check
202
Marks on Paper Service Check
203
Transfer Belt Up/Down Service Check
205
210 Staple Jam Service Check
205
Image Quality Troubleshooting
206
Print Quality Problems
206
Black Line
211
Black Print
211
Missing Colors
212
Uneven Printing
213
Periodic Dirt
213
White Spots
213
Options Service Check
214
Diagnostic Aids
217
Power-On Self Test Sequence
217
Using the Operator Panel
218
Operator Panel Buttons
219
Printing the Menu Settings
220
Operator Menu Disabled
220
Menu Overview
220
Diagnostic Mode
222
Adjustment Example
224
Print Tests
226
Hardware Tests
228
Finisher Tests
234
Device Tests
237
5055-01X
240
Diagnostics - Printer Setup
240
Defaults
240
Viewing and Resetting the Drum Counters
242
Diagnostics - Error Log
245
Repair Information
247
Service Precautions
247
Handling Printed Circuit Boards
248
Adjustments
249
High Capacity Paper Feed Timing Belt Adjustment
249
Removals
250
Cover, Top Removal
250
Operator Panel Removal
250
Cover, Front Removal
251
Cover, Front Left Removal
252
Cover, Rear Removal
252
Cover, Solenoid Removal
253
Cover, Left Side Removal
253
Cover, Right Side Removal
254
Cover, RIP Board Removal
255
Tray, Paper Exit Removal
256
RIP Box Removal
257
Electronic Box Removal
257
LED Printhead Removal
258
Eraser Removal
260
Printhead Controller Board Removal
261
Upper Fan Removal
262
Multipurpose Feeder Tray Removal
263
Paper Feed Roller Removal
264
Paper Carrying Roller Removal
264
Paper Present Sensor Removal
265
Paper Feed Frame Removal
266
Cassette Guide Removal
267
Temperature/Humidity Sensor Removal
268
Paper Feed Solenoid Removal
268
Paper Remaining Sensor Removal
268
Gear Cover Removal
269
Multipurpose Feeder Roll Removal
269
Multipurpose Feeder Clutch Removal
269
OHP Detection Sensor (Upper) Removal
269
Fanning Pad Removal
271
Registration Sensor Removal
272
Multipurpose Feeder Paper Present Sensor Removal
273
Paper Carrying Frame Removal
274
Paper Carrying Roller (Upper) Removal
274
Paper Carrying Clutch Removal
274
OHP Detection Sensor (Lower) Removal
274
Registration Frame, Registration Clutch Removal
275
Transfer Belt Removal
276
Belt Up/Down Detection Sensor Removal
280
Sensor Board Removal
281
Density Sensor Removal
282
Separation Fingers Removal
282
Sensor Cleaner Removal
282
Printer Controller Removal
283
High Voltage Power Supply Board (HVU) Removal
284
R Sub Frame Removal
285
Toner Remaining Sensor Removal
285
Drum Gear Sensor Removal
285
Sub Frame F1, Sub Frame F2 Removal
286
Drive Gear Unit Sensor Assembly Removal
287
Belt Up/Down Clutch Removal
288
Power Supply 1 Removal
289
Power Supply 2 Removal
290
Drive Motor Assembly Removal
291
Motor Drive Board Removal
291
Power Switch Removal
292
Connector, Duplex Unit Removal
293
Paper Size Sensor Board Assembly Removal
294
Main Unit Fan Removal
295
Main Drive Unit Removal
296
Face up Paper Exit Assembly Removal
300
Face Up/Down (Flapper Detection) Sensor Removal
300
Face Up/Down Solenoid Removal
300
Paper Delivery Sensor Removal
300
Paper Exit Tray Switch Removal
300
Face down Guide Assembly Removal
301
Paper Exit Motor & Full Sensor Removal
301
Turn Guide Cover Sensor Removal
303
Right Slide Rail Removal
304
Front Cover Open Switch Actuator Removal
304
Lock Handle Assembly Removal
305
5055-01X
274
Top Unit Removal
306
Stay Arm Removal
307
Fuser Removal
308
5055-01X
309
Options Removals
309
Expansion Paper Feeder Removal
309
Duplex Removals
317
Duplex Unit Separation Removal
317
Duplex Unit Removal
318
Duplex Timing Belt Removal
318
Duplex Pressure Roller and Solenoid Removal
319
Duplex Feed Roller and Solenoid Removal
320
Duplex Side Fence Motor Assembly / Side Fence Removal
321
Duplex Paper Carrying Motor Removal
322
High Capacity Feeder (HCF) Removals
323
HCF Covers Removal
323
HCF Call Roller, Paper Feed Roller, Reverse Roller Removal
324
HCF Pickup Solenoid Removal
325
HCF Paper End Sensor Removal
326
HCF Paper Size Sensors (1, 2) Removal
326
HCF Tray Motor Removal
328
HCF Paper Level Sensor Removal
329
HCF Power Supply Removal
330
Finisher Removals
331
External Covers Removals
331
Hole Punch Removal
333
Finisher Control Board Removal
334
Registration Roller Clutch Removal
335
Registration Roller Removal
336
Feed Motor Assembly Removal
336
Timing Belts 1 and 2 Removal
337
Patting Roller Removal
338
Inverter Paper Exit Roller Removal
340
Straight Paper Exit Roller Removal
342
Path Select Gate Removal
344
Tractor Drive Motor Assembly Removal
345
Straight Paper Exit Discharge Brush Removal
346
Inverter Paper Exit Discharge Brush Removal
346
Tractor Belt Removal
347
Staple Unit Removal
349
Stack Area Discharge Brush Removal
349
Power Supply Removal
349
Jogging Unit Removal
351
Elevator Motor Removal
353
Locations
355
Covers Diagram
355
Major Parts Diagram
356
5055-01X
358
Sensor and Switch Locations
358
Component Locations
360
Printer Controller Board
362
Printhead Controller Board
363
RIP Board
364
Power Source Unit 1 Board
365
Power Source Unit 2 Board
365
High Voltage Power Supply Board
366
Sensor Board
367
Expansion Paper Feeder Controller Board
367
Duplex Unit Controller Board
368
Motor Drive Board
368
Size Sensor Board
368
High Capacity Feeder (HCF)
369
High Capacity Paper Feed Configuration
370
Electrical Parts Layout
371
Driving Parts Layout
372
Finisher Locations
373
Preventive Maintenance
381
Maintenance Kit
381
Periodic Maintenance
382
Lubricants and Cleaners
382
Parts Catalog
383
How to Use this Parts Catalog
383
Assembly 1: Covers 1
384
Assembly 2: Covers 2
386
Assembly 3: Covers 3
388
Assembly 4: Covers 4
390
Assembly 5: Covers 5
392
Assembly 6: Upper Unit
394
Assembly 7: Base 1
400
Assembly 8: Base 2
402
Assembly 9: Base 3
404
Assembly 10: Electrical
406
Assembly 11: Rip Board
410
Assembly 11: RIP Board (Continued)
412
Assembly 12: Fuser Unit
414
Assembly 13: Cassette
416
Assembly 14: Expansion Feeder 1
418
Assembly 15: Expansion Feeder 2
420
Assembly 16: Duplex Unit 1
422
5055-01X
424
Assembly 17: Duplex Unit 2
424
Assembly 18: High Capacity Feeder 1
426
Assembly 19: High Capacity Feeder 2
428
Assembly 20: High Capacity Feeder 3
430
Assembly 21: High Capacity Feeder 4
432
Assembly 22: High Capacity Feeder 5
434
Assembly 23: High Capacity Feeder 6
436
Assembly 24: Finisher Covers
438
Assembly 25: Finisher Frame
440
Assembly 25: Finisher Frame (Continued)
442
Assembly 26: Finisher Feed 1
444
Assembly 26: Finisher Feed 1 (Continued)
446
Assembly 27: Finisher Feed 2
448
Assembly 27: Finisher Feed 2 (Continued)
450
Assembly 28: Finisher Elevator
452
Assembly 29: Finisher Electronics
454
Assembly 30: Finisher Docking 1
456
Assembly 31: Finisher Docking 2
458
Finisher Parts Packet P/N 56P9480
460
Index
463
Other manuals for Lexmark C910
User Reference Guide
323 pages
Instructions
50 pages
Manual
11 pages
Setup Guide
92 pages
Reference Guide
475 pages
4
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Lexmark C910 Specifications
General
Brand
Lexmark
Model
C910
Category
Printer
Language
English
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