2-4 Service Manual
5055-01X
Printer Messages
The printer displays three types of messages: service messages,
status messages, and attendance messages.
Service messages
indicate a problem that requires a service technician. Status
messages provide information about the current state of the printer,
requiring no action. Attendance messages alert the operator to
printer problems that require operator intervention.
Service Error Message Table
900 - Unrecoverable Software Error
910 - Drive Motor Error
910 Service
Motor Error
Step
Questions /
Actions
Yes No
1
Are connectors CN1
and CN5 on the motor
drive board connected
properly?
Go to step 2. Connect CN1
and CN5.
2
Is connector CN33 on
the printer controller
board connected
properly?
Go to step 3. Connect CN33.
3
Is there an abnormal
load on the toner or
drum unit?
Replace the
toner or drum
unit.
Replace the
printer controller
board and go to
step 4.
4
Did replacement of the
printer controller board
solve the problem?
Problem
solved.
Replace the
motor drive
board and go to
step 5.
5
Did replacement of the
motor drive board
solve the problem?
Problem
solved.
Replace the
drive motor.
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