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Lexmark C910 - Maintenance Analysis Procedures (MAPS)

Lexmark C910
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Diagnostic Information 2-57
5055-01X
Maintenance Analysis Procedures (MAPS)
Map 1 - False Side Door Open Message
Map 2 - False Close Front Door Message
Insert Staple
Cartridge
The staple cartridge is either missing or installed
incorrectly. Correctly install the staple cartridge. Go to
Finisher Service Check on page 2-74 to check the
staple cartridge set sensor.
210 Staple Jam Open the finisher stapler door, remove the paper from
the accumulator, and remove the staple jam. Go to
210 Staple Jam Service Check on page 2-89.
Step Questions / Actions Yes No
1 Close the side (turn guide)
door. Does the message reset?
Problem
solved.
Go to step 2.
2 Disconnect CN30 from the
printer controller board.
While activating the door
switch, is there continuity at
pins 1 and 2 of the connector?
Replace the
printer
controller
board.
Replace the
side door (turn
guide) sensor
assembly.
Step Questions / Actions Yes No
1 Close the top unit and front
cover. Does the message
reset?
Problem
solved.
Go to step 2.
2 Is the interlock switch actuator
broken?
Replace the
front door.
Go to step 3.
3 Is the actuator rod that
activates the interlock switch
on power supply 2 damaged or
broken?
Replace the
actuator rod.
Replace the
power supply
2.
Message Solution

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