Lexmark C910 - Engine Flash Error; Communication Error; Finisher Communication Error

Diagnostic Information 2-17
5055-01X
945 - Engine Flash Error
Reflash the engine code.
946 - Printer / Printhead Controller Board
Communication Error
947 - Finisher Communication Error
945 Service
Engine Flash
946 Service
Communication
Step
Questions /
Actions
Yes No
1
Replace the
printhead controller
board. Did this fix the
problem?
Problem solved. Replace the
printer controller
board.
Step
Questions /
Actions
Yes No
1
Are the finisher to
printer interface
cable and power
cable properly
connected?
Go to step 2. Properly connect
the cable.
2
Replace the
interface cable. Did
this resolve the
problem?
Problem solved. Replace the
control finisher
board. Go to step
3.
3
Did finisher control
board replacement
resolve the problem?
Problem solved. Replace the
printer control
board.