Error code Description Action
242.47 Paper fed from tray 4 never cleared the sensor
(tray 2 trailing edge).
See
“Sensors (tray [x] trailing edge and
pass‑through): Paper failed to clear service
check” on page 143.
242.48 Paper fed from tray 4 was detected later than
expected at the sensor (tray 2 pass-through) or at
the sensor (tray 2 trailing edge).
See
“Sensors (tray [x] trailing edge and
pass-through): Paper arrived too late
service check” on page 145.
242.91 Paper remains detected at the sensor (tray 2
pass‑through) or at the sensor (tray 2 trailing edge)
after the printer is turned on. Paper source is
undetermined.
See
“Sensors (tray [x] trailing edge and
pass-through) static jam service check” on
page 129.
242.92 Paper was detected earlier than expected at the
sensor (tray 2 pass-through) or at the sensor (tray
2 trailing edge). Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass‑through): Paper arrived too early
service check” on page 130.
242.93 Paper never arrived at the sensor (tray 2 pass-
through). Paper source is undetermined.
See
“Sensor (tray 2 pass-through): Paper
failed to arrive service check” on page
132.
242.94 Paper cleared the sensor (tray 2 pass-through) or
the sensor (tray 2 trailing edge) earlier than
expected. Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass-through): Paper cleared too early
service check” on page 137.
242.95 Paper cleared the sensor (tray 2 pass-through) or
the sensor (tray 2 trailing edge) later than
expected. Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass-through): Paper cleared too late
service check” on page 138.
242.96 Paper was picked but it never arrived at the sensor
(tray 2 trailing edge). Paper source is
undetermined.
See
“Sensor (tray [x] pass-through): Tray [x]
failed to pick service check” on page 141.
242.97 Paper never cleared the sensor (tray 2 trailing
edge). Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass‑through): Paper failed to clear service
check” on page 143.
242.98 Paper was detected later than expected at the
sensor (tray 2 pass-through) or at the sensor (tray
2 trailing edge). Paper source is undetermined.
See
“Sensors (tray [x] trailing edge and
pass-through): Paper arrived too late
service check” on page 145.
243 paper jam messages
Error code Description Action
243.31 Paper fed from tray 3 remains detected at the
sensor (tray 3 pass‑through) or at the sensor (tray
3 trailing edge) after the printer is turned on.
See
“Sensors (tray [x] trailing edge and
pass-through) static jam service check” on
page 129 .
243.32 Paper fed from tray 3 was detected earlier than
expected at the sensor (tray 3 pass-through) or at
the sensor (tray 3 trailing edge).
See
“Sensors (tray [x] trailing edge and
pass‑through): Paper arrived too early
service check” on page 130.
243.34 Paper fed from tray 3 cleared the sensor (tray 3
pass-through) or the sensor (tray 3 trailing edge)
earlier than expected.
See
“Sensors (tray [x] trailing edge and
pass-through): Paper cleared too early
service check” on page 137.
5028
Diagnostic information
126
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