Action Yes No
Step 6
Replace the media feeder. See
“Media feeder removal” on
page 373.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Replace the controller board. See
“Controller board removal” on
page 357.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
TPS communications service check
Action Yes No
Step 1
Check the TPS cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the cable on the JTPSAA1 connector on the controller board
and sensor for proper connection.
Is the cable properly connected at both ends?
Go to step 4. Go to step 3.
Step 3
Reconnect the cable.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the sensor (TPS). See
“Sensor (TPS) removal” on
page 325.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the controller board. See
“Controller board removal” on
page 357.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
5028
Diagnostic information
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