Error code Description Action
242.19 Tray 2 fail to feed error. Detected while trying to
pick a sheet, and that leading edge was not
detected by tray sensor.
Go to
“Option tray jam service check” on
page 106.
242.20 Took too long to ramp up dc feed motor in tray 2. Go to
“Option tray jam service check” on
page 106.
242.21 Pick motor stall in tray 2. Go to
“Option tray jam service check” on
page 106.
242.22 Tray 2 pick motor underspeed. Go to
“Option tray jam service check” on
page 106.
242.24 DC Feed autocompensator stalled on the last
pick attempt in tray 2.
Go to
“Option tray jam service check” on
page 106.
242.32 Tray not ready. Go to
“Option tray jam service check” on
page 106.
242.33 Pick received but detected a tray pulled. Go to
“Option tray jam service check” on
page 106.
242.41 Motor 1 (Pick/Lift) Elevator motor stalled. Go to
“Option tray jam service check” on
page 106.
242.42 Motor 1 (Pick/Lift) Elevator motor PWM overflow
error (underspeed). Motor underspeed (max
PWM and motor underspeed, typical accordion
jam).
Go to
“Option tray jam service check” on
page 106.
242.43 Motor 1 (Pick/Lift) motor ramp (end ramp - did not
reach speed, typical pack feed paper jam).
Go to
“Option tray jam service check” on
page 106.
242.44 Motor 2 (Separator/Passthru) motor stalled. Go to
“Option tray jam service check” on
page 106.
242.45 Motor 2 (Separator/Passthru) motor PWM
overflow error (underspeed). Motor underspeed
(max PWM and motor underspeed, typical
accordion jam).
Go to
“Option tray jam service check” on
page 106.
242.46 Motor 2 (Separator/Passthru) motor ramp (end
ramp - did not reach speed, typical pack feed
paper jam).
Go to
“Option tray jam service check” on
page 106.
242.47 Motor 3 motor stalled. Go to
“Option tray jam service check” on
page 106.
242.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
Go to
“Option tray jam service check” on
page 106.
242.49 Motor 3 motor ramp (end ramp - did not reach
speed, typical pack feed paper jam).
Go to
“Option tray jam service check” on
page 106.
4514-2xx
Diagnostics and troubleshooting
105
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