Lexmark MS310 4514-220 - 242 Paper Jams

Action Yes No
Step 7
Check the MPF gearbox.
Is it free of wear or damage?
Go to step 8. Replace the MPF
gearbox. See
“MPF
gearbox removal”
on page 200.
Step 8
Check the main drive gearbox.
Is it free of wear or damage?
Go to step 9. Replace the main
drive gearbox. See
“Main drive gearbox
removal” on
page 195.
Step 9
Does the error remain?
Contact the next
level of support.
The problem is
solved.
242 paper jams
242 paper jam messages
Error code Description Action
242.01 Paper over tray 2 pass thru sensor on warmup. Go to
“Option tray jam service check” on
page 106.
242.02 Input sensor detected late feed during a pick
retry from tray 2.
Go to
“Option tray jam service check” on
page 106.
242.03 Tray 2 pass thru sensor never became covered
when feeding a sheet from an option below.
Go to
“Option tray jam service check” on
page 106.
242.06 Failed to feed from Tray 2.
Paper present sensing indicates media is in the
tray.
Go to
“Option tray jam service check” on
page 106.
242.09 Tray 2 pick motor lost encoder. Go to
“Option tray jam service check” on
page 106.
242.11 Autocomp Pick/Lift Motor—Encoder Never
Detected in tray 2.
Go to
“Option tray jam service check” on
page 106.
242.12 Motor ramp up error in tray 2. Go to
“Option tray jam service check” on
page 106.
242.14 Sheets flushed from paper path either due to
feed error or cartridge error.
Go to
“Option tray jam service check” on
page 106.
242.15 One or more trays located above the source tray
2 has been pulled.
Go to
“Option tray jam service check” on
page 106.
242.16 The engine timed out waiting for the tray 2 to
report ready before the 1st pick attempt.
Go to
“Option tray jam service check” on
page 106.
242.17 Page was not properly picked from tray 2. Have
not exhausted all pick retry attempts as there are
sheets committed to the paper path from below.
Go to
“Option tray jam service check” on
page 106.
4514-2xx
Diagnostics and troubleshooting
104