• Make sure that the paper size and type are set correctly on the Embedded Web Server or the computer.
Note: Depending on your operating system, access the Paper menu using Local Printer Settings Utility or
Printer Settings.
• Store paper according to manufacturer recommendations.
Accessing jam areas
Open the doors and pull out the trays to access jam areas.
1
5
6
2
3
4
Access area Description
1 Standard bin
2 Rear door
3 Standard 250‑sheet tray (Tray 1)
4 Optional 250‑ or 550‑sheet tray (Tray 2)
5 Multipurpose feeder door
6 Front door
Notes:
• When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to
the standard bin after a jammed page has been cleared. Check your printed output stack for discarded
pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting
does not guarantee that the page will print.
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Diagnostics and troubleshooting
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