Input option hardware errors
321–344 errors
321 error messages
Error code Description Action
321.51 Motor 1 (Pick/Lift) motor no first encoder Go to
“Option tray pick/lift motor service check”
on page 151.
321.52 Motor 1 (Pick/Lift) motor stop error
321.53 Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
322 error messages
Error code Description Action
322.54 Motor 2 (Separator/Pass through) motor no first
encoder
Go to
“Option tray separator/pass through
motor service check” on page 152.
322.55 Motor 2 (Separator/Pass through) motor stop error
322.56 Motor 2 (Separator/Pass through) PWM underflow
(motor overspeed)
324 error messages
Error code Description Action
324.57 Motor 3 motor no first encoder Go to
“Option tray ACM motor service check” on
page 152.
324.58 Motor 3 motor stop error
324.59 Motor 3 PWM underflow (motor overspeed)
325 error messages
Error code Description Action
325.60 Hardware error—Board ID unknown Go to
“Option tray controller card service check”
on page 153.
325.61 Hardware error—Option type unknown
325.62 Hardware error—Product ID unknown
325.63 Hardware error—Sensors are not plugged on the
board.
4514-2xx
Diagnostics and troubleshooting
149
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