Lexmark MS310 4514-220 - Control Panel Service Check; USB Print Service Check

Action Yes No
Step 8
Perform the control panel service check. Go to
“Control panel
service check” on page 156.
Does the error remain?
Go to step 9. The problem is
solved.
Step 9
Is the LED on the bottom of the controller board illuminating?
Go to step 6. Replace the
controller board. Go
to
“Controller board
removal” on
page 210.
Control panel service check
Warning—Potential Damage: Do not replace the operator panel and controller board at the same time. Each
card contains the printer settings. When either of these cards is new, it obtains some of the settings from the
other card. Settings are lost when both are new and replaced at the same time.
Action Yes No
Step 1
Check the UICC cable for proper connection to the UICC and to
the controller board.
Is it properly connected?
Go to step 2. Reseat the cable.
Step 2
Replace the UICC. Go to
“UICC removal” on page 225.
Did this fix the problem?
The problem is
solved.
Replace the
controller board. Go
to
“Controller board
removal” on
page 210.
USB print service check
Action Yes No
Step 1
Enter Diagnostic mode and perform a print test to make sure the
printer prints correctly. Verify that the indicator light is on, then print
the Diagnostics menu instruction sheet:
Diagnostics Menu > Print Diagnostics Menu Instruction Sheet
Are the internal pages printing?
Go to step 2. Go to step 7.
Step 2
Verify if the user's applications are setup correctly.
Are they setup correctly?
Go to step 4. Go to step 3.
4514-2xx
Diagnostics and troubleshooting
156