Lexmark MS310 4514-220 - 241 Paper Jams

241 paper jams
241 paper jam messages
Error code Description Action
241.01 Paper over tray 1 pass through sensor on
warmup.
Go to
“Tray 1 jam service check” on page 103.
241.02 Sensor (input) early arriving jam. Go to
“Tray 1 jam service check” on page 103.
241.03 Tray 1 pass through sensor never became
covered when feeding a sheet from an option
below.
Go to
“Tray 1 jam service check” on page 103.
241.06 Failed to feed from Tray 1. Exhausted all pick
retries. Paper present sensing indicates media is
in the tray.
Go to
“Tray 1 jam service check” on page 103.
241.14 The media is late reaching the sensor (input)
within the specified time from tray 1.
Go to
“Tray 1 jam service check” on page 103.
241.15 Media tray 1, tray pulled jam. Go to
“Tray 1 jam service check” on page 103.
241.16 The engine timed out waiting for the tray 1 to
report 'ready' before the 1st pick attempt.
Go to
“Tray 1 jam service check” on page 103.
241.17 Page was not properly picked from tray 1. Have
not exhausted all pick retry attempts as there are
sheets committed to the paper path from below.
Go to
“Tray 1 jam service check” on page 103.
241.20 Took too long to ramp up media feeder motor in
tray 1.
Go to
“Tray 1 jam service check” on page 103.
241.21 Media feeder motor stall in tray 1. Go to
“Tray 1 jam service check” on page 103.
241.22 Media feeder motor pick motor underspeed in
tray 1.
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“Tray 1 jam service check” on page 103.
241.24 Media feeder motor stalled on the last pick
attempt in tray 1.
Go to
“Tray 1 jam service check” on page 103.
241.32 Media tray not ready. Go to
“Tray 1 jam service check” on page 103.
241.33 The media tray was pulled during the media pick
process.
Go to
“Tray 1 jam service check” on page 103.
241.41 Media feeder motor stall in tray 1. Go to
“Tray 1 jam service check” on page 103.
241.42 Media feeder motor pick motor under‑speed in
tray 1.
Go to
“Tray 1 jam service check” on page 103.
241.43 Media feeder motor stalled on the last pick
attempt in tray 1.
Go to
“Tray 1 jam service check” on page 103.
241.44 Motor 2 (Separator/Passthrough) motor stalled. Go to
“Tray 1 jam service check” on page 103.
241.45 Motor 2 (Separator/Passthrough) motor PWM
overflow error (underspeed). Motor underspeed
(max PWM and motor underspeed, typical
accordion jam).
Go to
“Tray 1 jam service check” on page 103.
4514-2xx
Diagnostics and troubleshooting
102