Error code Description Action
230.09 Page in duplexer never picked. Go to
“Duplex service check” on page 101.
230.10 Narrow page reversing into duplexer. Go to
“Duplex service check” on page 101.
230.28 Bouncy duplex sensor never made. Go to
“Duplex service check” on page 101.
232.03 Input sensor never detected sheet from internal
duplex path.
Go to
“Duplex service check” on page 101.
232.10 Feed error picking from the duplexer. Go to
“Duplex service check” on page 101.
Duplex service check
Action Yes No
Step 1
a Remove the rear cover. See “Rear door and cover removal”
on page 256.
b Check the redrive rollers for wear or damage.
Are they free of wear or damage?
Go to step 2. Replace the redrive
assembly. See
“Redrive assembly
removal” on
page 259.
Step 2
a Remove the left cover. See “Left cover removal” on page
194.
b Perform a duplex print test:
Diagnostics Menu > Cont Prt Duplex Tray 1
c Check the reverse solenoid for proper operation.
Does it function properly?
Go to step 3. Replace the reverse
solenoid. See
“Reverse solenoid
removal” on
page 203.
Step 3
a Remove the input tray.
b From under the printer, check the duplex gear assembly and
duplex link for wear and damage.
Are the they free of wear and damage?
Go to step 4. Replace the duplex
gear assembly. See
“Duplex gear
assembly removal”
on page 207.
Step 4
From under the printer, check the duplex, belt, and roller for wear
and damage.
Are they free of wear and damage?
Go to step 5. Replace the duplex.
See
“Duplex
removal” on
page 241.
Step 5
a Remove the input tray.
b Check the duplex sensor for damage.
Is it free of damage?
Go to step 6. Replace the duplex
sensor. See
“Duplex
sensor and input
sensor removal” on
page 242.
Step 6
Does the error remain?
Contact the next
level of support.
The problem is
solved.
4514-2xx
Diagnostics and troubleshooting
101
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