Action Yes No
Step 9
Does the error remain?
Contact the next
level of support.
The problem is
solved.
25y paper jams
250 paper jam messages
Error code Description Action
250.06 Input sensor did not detect sheet picked from
MPF. No other sheets should be in the path.
Go to
“MPF service check” on page 107.
MPF service check
Action Yes No
Step 1
Check the springs, links, and tray guides on the MPF assembly for
damage.
Are they free of damage?
Go to step 2. Replace the MPF
assembly. See
“MPF
assembly removal”
on page 226.
Step 2
Check the MPF sensor cable for proper connection to the
controller board.
Is it properly connected?
Go to step 3. Reseat the cable.
Step 3
Check the MPF sensor for damage.
Is it free of damage?
Go to step 4. Replace the front
input guide. See
“Front input guide
removal” on
page 235.
Step 4
Make sure the MPF pick roller and separator pad are free of debris.
Check both for wear or damage.
Are they free of damage?
Go to step 5. Replace the MPF
pick roller and
separator pad. See
“MPF pick roller
removal” on
page 229 and
“Separator pad
removal” on
page 237.
Step 5
a Remove the left cover.
b Run a print job from the MPF.
c Check the MPF solenoid for proper operation.
Does it function properly?
Go to step 6. Replace the MPF
solenoid. See
“MPF
solenoid removal”
on page 197.
4514-2xx
Diagnostics and troubleshooting
107