155 errors
155 error messages
Error code Description Action
155.00 No encoder received from auger motor. Go to
“Cartridge gearbox service check” on
page 133.
Cartridge gearbox service check
Action Yes No
Step 1
Is the button aligned with the front of the toner cartridge?
Go to step 2. Go to step 3.
Step 2
a Remove the toner cartridge.
b Clear the paper jam.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 3
a Remove, and then reinstall the toner cartridge. Make sure that
it is properly seated.
b Check the toner cartridge, toner cartridge button, and cartridge
plunger for damage. Replace if necessary.
c Make sure that the latest
firmware
is installed.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Run a print test.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the toner cartridge
Does the problem remain?
Go to step 6. The problem is
solved.
4514-2xx
Diagnostics and troubleshooting
133
To Next Page
Loading...
