Sensor (input) static jam service check
Action Yes No
Step 1
Check the input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Go to step 2. Clear the paper path
of any media
fragments.
Step 2
Check the jam access cover if it is blocking the input sensor.
Is it blocking the input sensor?
Replace the jam
access cover. See
“Jam access cover
removal” on
page 230.
Go to step 3.
Step 3
Check the input sensor cable for proper connection to the
controller board.
Is it properly connected?
Go to step 4. Reseat the cable.
Step 4
Check the input sensor.
Is it free of damage?
Go to step 5. Replace the input
sensor. See
“Duplex
sensor and input
sensor removal” on
page 242.
Step 5
Does the error remain?
Contact the next
level of support.
The problem is
solved.
Sensor (input) early/late arriving service check
Action Yes No
Step 1
Check the paper source.
Is the paper from the MPF?
Go to step 2. Go to step 5.
Step 2
Check the MPF pick roller and separator pad for damage and
contamination.
Are they free of damage and contamination?
Go to step 3. Replace the MPF
pick roller and
separator pad. See
“MPF pick roller
removal” on
page 229 and
“Separator pad
removal” on
page 237.
4514-2xx
Diagnostics and troubleshooting
95
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