Troubleshooting
216 0112-0109 H
Troubleshooting the Tip Washer
Standard deviation for
the signal test is
greater than 5% and
fluorescence counts
may or may not be in
the correct range.
Instrument was
calibrated with yellow
boat.
If instrument was calibrated
using the yellow boat, the
standard deviation can be
5% or less.
Camera not fully
cooled down.
Wait approximately 10
minutes for the camera
temperature to cool down.
Optical correction out
of specifications.
Perform Flat-Field
calibration.
Plate is not aligned
properly in Read
position.
Make sure plate is properly
aligned and indexed in the
Read position.
Optics is dirty or
failing.
Contact Technical Support
at
+1-800-635-5577.
Calibration plate
failure— plate is dirty
or scratched.
Clean calibration plate with
lens paper. DO NOT use lab
wipes. If cleaning does not
work, replace the calibration
plate.
Table 9-6 Troubleshooting the Yellow Plate (cont’d)
Symptom or Error
Message
Possible Causes Solutions
Table 9-7 Troubleshooting the Tip Washer
Symptom or Error
Message
Possible Causes Solutions
221: “Tip wash reservoir
format (96/384/1536)
does not match pipettor
head. Please install
matching reservoir and
select Reset.”
Pipettor head and tip
washer reservoir top
do not match (e.g., a
384 Pipettor head with
a 96-well reservoir
top).
Install appropriate
pipettor head to match tip
wash reservoir top.
Install appropriate tip
wash reservoir top to
match pipettor head.
222: “Tip wash reservoir
top not detected. Please
install matching reservoir
and select Reset.”
No reservoir top is
installed.
Install appropriate tip
wash reservoir top.
Tip wash reservoir top
is not properly
installed.
Tip wash reservoir top
connectors may not be
properly connected.
223: “Check Waste Bottle
A - sensor indicates full.”
Waste bottle A is full
with tip wash solvent.
Empty tip wash solvent
from waste bottle A.
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