Document Revision 4C Electra Elite IPK II
2 - 496 Hold
 20-06-01 Class of Service for Extensions
Assign a Class of Service (1~15) to an extension.
 20-11-09 Class of Service Options (Hold/Transfer Service) – Group Hold Initiate
Enable (1)/Disable (0) an extension user ability to initiate Group Hold (Service Code 732).
 20-11-10 Class of Service Options (Hold/Transfer Service) – Group Hold Answer
Enable (1)/Disable (0) an extension user ability to pick up a call placed on Group Hold (Service
Code 762).
 20-11-13 Class of Service Options (Hold/Transfer Service) – Operator Transfer after Hold Callback
Turn Off or On an extension ability to have a call which recalls from Hold transfer to the operator.
 20-17-01 Operator Extension – Operator Extension Number
Assign an operator extension number if Hold Recall to Operator is used.
 24-01-01 System Options for Hold – Hold Recall Time
Set the Hold Recall Time (0~64800 seconds). A call on Hold recalls the extension that placed it
on Hold after this time. Default is 90.
 24-01-02 System Options for Hold – Hold Recall Callback Time
Set the Hold Recall Callback Time (0~64800 seconds). A trunk recalling from Hold rings an
extension for this time. Default is 30.
 24-01-03 System Options for Hold – Exclusive Hold Recall Time
Set the Exclusive Hold Recall Time (0~64800 seconds). A call on Exclusive Hold recalls the
extension that placed it on Hold after this time. Default is 90.
 24-01-04 System Options for Hold – Exclusive Hold Recall Callback Time
Set the Hold Recall Time (0~64800 seconds). A trunk recalling from Hold rings an extension for
this time. If still unanswered, the call changes to System Hold. Default is 30.
 24-01-05 System Options for Hold – Forced Release of Held Call
Set the Forced Release of Held Calls time (0~64800 seconds). If enabled in Program 14-01-16,
the system disconnects a call if on Hold longer than this time. Default is 1800.
Operation
System Hold
To place an outside call on System Hold:
Press Hold.
To pick up an outside call on System Hold:
Press the flashing CAP key.
To Next Page
Loading...
Need help?
General
