45762101TH Rev.1 
2-64
2. TROUBLESHOOTING PROCEDURES
  In case of error printing 
•
 Does the contact plate of the transfer roller contact the TR terminal of the high-
voltage power supply unit properly? (See Figure 2-3, Section 6.2 (9)) 
•
 No   Adjust the contact plate so that it contacts the TR terminal of 
the high-voltage power supply unit properly.
•
 Yes   Replace transfer roller.
•
 Has the problem been solved?
•
 Yes   Completed
•
 No   Is LED Head installed properly? (Check the HEAD connector of main 
board and PC connector of LED Head.)
•
 No   Install LED Head properly.
•
 Yes   Replace LED Head or Head cable. 
•
 Has the problem been solved?
•  Yes   Completed
•
 No   Replace the main board or high-voltage power supply unit.
  Vertical white belt/ White line
•  Is the LED lens dirty?
•  Yes  Clean the LED lens.
•  No  Does the contact plate of the transfer roller contact the TR terminal of 
the high-voltage power supply unit properly? (See Figure 2-3, Section 
6.2 (9))
•No  Adjust the contact plate so that it contacts the TR terminal of 
the high-voltage power supply unit properly.
•  Yes  Replace the transfer roller.
•  Has the trouble been solved?
• Yes  Completed.
•  No  Is the backup roller surface normal?
•  No  Replace the fuser Assy.
•  Yes  Is the LED head appropriately installed? (Check the HEAD connector 
of the main board and the PC connector of the LED head.)
•  No  Install the LED head appropriately.
•  Yes  Replace the LED head.
•  Has the trouble been solved?
• Yes  Completed.
•  Yes  Replace the image drum cartridge.
•  Has the trouble been solved?
•  No  Replace the main board or high-voltage power supply unit.
  In case of inefficient fusing (If touch by hand the character or image that are printed 
on paper will be faded or unstuck.)
•  Is the specified paper used?
•  No   Use the specified paper.
•  Yes   Is the backup roller surface normal?
•  No   Replace the fuser Assy.
•  Yes  Does the contact plate of the fuser Assy contact the base plate 
properly? (See Figure 2-4.)
•  No   Adjust the contact plate of the fuser Assy so that it contacts the 
base plate properly. 
•  Yes   Replace Fuser Assy. 
•  Has the problem been solved?
•  Yes   Completed
•  No   Replace the main board or high-voltage power supply unit.