45762101TH Rev.1
2-19
2. TROUBLESHOOTING PROCEDURES
Error (Enable to restore)
No.
Category
PJL Status
Code
Error Warning Description
1 Error 10899 1
2
3
4
5
Erased Data Full
Please see Help for details.
Indicates that a secret file
waiting to be erased is
full.
2 Error 470yy
472yy
473yy
1
2
3
4
5
Please install paper on %TRAY%.
: %ERRCODE% Please set paper
(%MEDIA_SIZE%).
To cancel, select [Cancel]
Printing request is issued
to an empty tray.
Load paper that was set
in %MEDIA_SIZE%.
(It takes a while until the
status disappears after
you have closed the tray
and the lever lifted.)
%TR AY%
MP Tray Error 490
Tray1 Error 491
Tray2 Error 492
3 Error 46002 (Tray1) 1
2
3
4
5
Please close %TRAY%.: 430,440
To cancel, select [Cancel]
Indicates removal of the
paper cassette of Tray
1 that is a paper path in
attempting to print from
Tray 2.
%TR AY%
Tray1 Error 430
4 Error 46012 1
2
3
4
5
Please close %TRAY%.: 430,440
To cancel, select [Cancel]
Indicates that paper
feed is unavailable in
attempting to print from
Tray 1 due to removal of
the paper cassette of Tray
1.
%TR AY%
Tray1 Error 430
Note: If the paper
cassette of the tray is
removed during displaying
paper request, system
will display that tray is
removed (this display)
5 Error 40028 (K) 1
2
3
4
5
%COLOR% Toner Empty:
%ERRCODE%
Please see Help for details.
Toner ends.
Error 413 : K
Warning status takes
effect at Cover Open/
Close.
No.
Category
PJL Status
Code
Error Warning Description
6 Error 40947 (K) 1
2
3
4
5
%COLOR% Non Recommended
Toner.: %ERRCODE%
Please see Help for details.
It is a toner besides our
specification.
Please exchange to the
toner cartridge of an
original manufacturer's
product.
Error 557 : K
7 Error 40910 (K) 1
2
3
4
5
%COLOR% Non Recommended
Toner.: %ERRCODE%
Please see Help for details.
It is a toner besides our
specification.
Please exchange to the
toner cartridge of an
original manufacturer's
product.
Error 617 : K
8 Error 40906 (K) 1
2
3
4
5
%COLOR% Non Recommended
Toner.: %ERRCODE%
Please see Help for details.
It is a toner besides our
specification.
Please exchange to the
toner cartridge of an
original manufacturer's
product.
Error 623 : K
9 Error 40943 (K) 1
2
3
4
5
%COLOR% Non Recommended
Toner.: %ERRCODE%
Please see Help for details.
It is a toner besides our
specification.
Please exchange to the
toner cartridge of an
original manufacturer's
product.
Error 553 : K
10 Error 40902 (K) 1
2
3
4
5
%COLOR% Toner Cartridge not
installed.: %ERRCODE%
Please see Help for details.
The toner cartridge is not
installed.
Error 613 : K
Four following behavior
is carried out by mode of
operation.
1. Only warning display.
(This error is not displayed).
2. Warning status takes
effect at Cover Open/
Close.
3. With no automatic
concentration
compensation.
4. This error is displayed
and it stops.
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