3-40 Service Manual
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears. The following illustration and table list the
paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access
jam locations.
# Error message Jam message Instructions Go to page
1 200 Standard 250-sheet tray and
manual feeder (tray 1)
Pull tray 1 out, and remove the jam. 3-41
2 201 Jam under the fuser Open the front door, and remove the jam. 3-41
3 202 Jam in the fuser Open the front door, and pull the fuser
cover toward you.
Remove the jam.
3-42
4 230 Jam in the duplex Open the front door, and remove the jam. 3-43
5 235 Media not supported in the
duplex
Load the tray with the correct paper size. 3-43
6 24x 650-sheet Duo Drawer (tray
2) /MP feeder
Pull tray 2 out, and remove the jam. 3-43
7 250 Jam in the multipurpose
feeder
Pull tray 2 out, and remove the jam. 3-43
8 29x Jams in the ADF unit Remove the jam from the top or bottom of
the ADF unit.
3-44
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3
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6
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9
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2
A
B
C
5
J
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8
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0
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.
G
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Y112730-2
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