2-6 Service Manual
Error codes and messages
User status and attendance messages
User status and attendance messages
User primary message Explanation
Busy Wait for the message to clear.
Calibrating The printer is performing a color adjustment.
Close Door Message clears when upper and lower doors are closed.
Check Config ID The printer configuration ID is invalid.
Check Model Name Message clears when a valid model name is set.
Check Serial Num Message clears when a valid serial number is set.
<color> Low Replace the toner cartridge, and then wait for the message to clear.
Defragmenting Flash
DO NOT POWER OFF
The printer is performing the defragmentation operation of flash memory. Wait for the
message to clear.
Warning: Do not turn the printer off while this message appears on the display.
Flushing buffer Wait for the message to clear.
Formatting Flash
DO NOT POWER OFF
Wait for the message to appear.
Warning: Do not turn the printer off while this message appears on the display.
Hex Trace This message appears between status messages and warnings. Wait for the
message to clear.
Imaging Kit Replace the imaging kit, and then press Select ( ) to clear the message and
continue printing.
Insert Tray <x> This message is displayed when the printer requests the user to insert tray x before it
can continue printing the job. The printer needs to pick media from the missing tray or
the trays below it.
Tray x=Tray 1, Tray 2, Tray 3
Note: This message displays when refilling the trays during a job. Before filling tray a
tray, take the printer offline by pressing Stop , and wait for pages to stop feeding
into the output bin.
The following actions can be taken:
• Insert the requested tray.
• Cancel the current job
No Analog Phone Line
An analog line is not detected as being plugged into the modem. If the device is in
Analog mode, this has a source of Fax. If the device is in Fax Server mode, and the
'Enable analog receive' Fax Server setting is set to 'On', this has a source of Fax
Receive. If the device is in Fax Server mode and the 'Enable analog receive' Fax
Server setting is set to 'Off', then this IR is not generated.
Memory Full, cannot
send faxes
After a start, there is no memory to do the fax job. Attempted fax is cancelled.
Insert Duplex Page in
Tray <x>
Reload printed page in tray <x>. Cancel Job appears if the job can be cancelled.
Install Tray <x> or
Cancel job
Printer detects that tray <x> is missing, where x is 1 or 2. This message appears if the
job was begun, but the paper has not yet been retrieved. The tray is no longer
detected. Replace the indicated tray.
Load <source> <custom
string>
Printer does not detect media meeting the description <custom string> in <source>,
where <source> is Tray 1, Tray 2, Tray 3, Multi-Page Feeder (MP feeder), or
Envelope Feeder.
• Load the input source with the correct type and size media.
• Cancel the current job.
Y112730-2
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