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Olivetti
All in One Printer
d-Color MF920
Olivetti d-Color MF920 Service Manual
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Re
pair in
form
at
ion
4-7
3
10.
Di
sco
nnect
the USB cable from JU
SB1, op panel ca
ble from JOPP1,
flatb
ed home senso
r cable from
JHS1
, and flatbed
motor cab
le from JFBM1.
Route the cabl
es throu
gh the righ
t side of t
he card cage.
11.
Di
sco
nnect
the
ope
rator
pa
nel gr
ound
wi
re (
C)
from t
he
LVPS.
12.
Th
read
the ground wir
e under the t
op cover.
C
Y112730-2
270
272
Table of Contents
Default Chapter
3
Table of Contents
3
Table of Contents
11
Notices and Safety Information
11
Laser Notice
11
Lithium Warning
17
Safety Information
17
Preface
21
Conventions
21
General Information
23
Models
23
Options and Features
24
Memory
24
Print Quality
25
Connectivity (Network Support)
25
Operating Modes
26
Data Streams
26
Dimensions
27
Clearances
27
Power and Electrical Specifications
28
Acoustics
29
Environment Specifications
29
Media Handling
30
Input and Output Sources
30
Duplex Capability
31
Media Input Size Specifications
31
Media Input Type Specifications
33
Media Output Size and Type
33
Media Guidelines
35
Paper Characteristics
35
Unacceptable Paper
35
Selecting Paper
36
Selecting Preprinted Forms and Letterhead
36
Storing Paper
36
Using Recycled Paper and Other Office Papers
36
Digital Imaging Specifications
38
General Specifications
38
ADF Scan Speed
38
ADF Document Handling
38
Resolution and Color Depth
38
Flatbed Document Specifications
38
Flatbed Speed
38
Scanner Operating Environments
38
Storage Environments
38
Tilt
38
Scan and Copy Specific Specifications
39
Scan Resolutions
39
Output Resolutions
39
Duplex Scan
39
Scan File Output Formats
39
Supported Compressions
39
Supported Scan Destinations
39
Multiple Copies
39
Reduce / Enlarge
39
Fax Specifications
40
Phone Network Connectivity
40
Fax Resolutions
40
Miscellaneous FAX Specifications
40
Tools Required for Service
41
Acronyms
42
Diagnostic Information
45
Start
45
POR (Power-On Reset) Sequence
46
Symptom Tables
47
Printer Symptom Table
47
Scan / Fax / Copy Symptom Table
48
Print Quality Symptom Table
49
Error Codes and Messages
50
User Status and Attendance Messages
50
Paper Jam Messages
57
Service Error Messages
59
Fax Error Log Codes
71
Service Checks
75
90X.XX Error
75
925.01-Fan Error Service Check
75
Printhead Service Check
76
950.XX NVRAM Failure Service Check
77
Autocompensator Mechanism Service Check
77
Bin Full Sensor Service Check
78
Dead Printer Service Check
79
Duplex/Manual Feed Sensor (S1) Service Check
80
Front Door Sensor or Switches Service Check
81
Fuser Exit Sensor Service Check
82
Fuser Service Check
83
Input Sensor (S2) Service Check
84
Main Drive Gear Assembly (EP Drive) Service Check
85
Operator Panel Service Check
86
One or more Operator Panel Buttons Fail
86
Operator Panel Display Blank, Five Beeps
86
Operator Panel Display Blank, Printer Beeps Five Times and Pauses
87
Operator Panel Displays All Diamonds, no Beeps
88
Operator Panel Displays All Diamonds, Five Beeps
88
Operator Panel Display Is DIM and Unchanging
89
Op Panel USB Cable Service Check
89
USB Service Check
89
Networking Service Check
90
Print Quality Service Check
92
Print Quality-Background
93
Print Quality-Blank Page
94
Print Quality-Blurred or Fuzzy Print
96
Print Quality-Half-Color Page
96
Print Quality-Horizontal Banding
96
Print Quality-Horizontal Line
97
Print Quality-Insufficient Fusing
97
Print Quality-Missing Image at Edge
97
Print Quality-Mottle (2-5Mm Speckles)
97
Print Quality-Narrow Vertical Line
98
Print Quality-Random Marks
98
Print Quality-Residual Image
99
Print Quality-Solid Color Page
100
Print Quality-Vertical Banding
100
Printhead Service Check
101
Toner Meter Cycle (TMC) Card
102
Toner Sensors (Y, C, M, K) on TMC Card
102
Transfer Roll Service Check
103
Tray (X) Sensor Service Check
104
Option Trays 2 and 3 Service Check
105
840.XX Service Check
107
Black or Blank Page Copy Service Check
109
CCD Service Check
109
Flatbed Motor Service Check
109
Flatbed Home Position Service Check
110
ADF Cover Open Service Check
111
ADF Streak Service Check
111
ADF Paper Jam Service Check
112
ADF Feed Errors Service Check
113
ADF Duplex Service Check
114
Modem / Fax Card Service Check
115
Fax Transmission Service Check
116
Fax Reception Service Check
118
Escalating a Fax Issue to Second-Level Support
120
User Operator Panel, Menus and Messages
121
Understanding the Operator Panel
121
Operator Panel Buttons
121
Menu Map
123
Diagnostic Aids
125
Menu Key Combinations
125
Diagnostics Menu (Diag Menu)
126
Diagnostics Menu Structure
126
Available Tests
126
Registration
128
Printer
128
Skew
129
Quick Test
130
Alignment
131
Factory Scanner
134
Factory Manual
134
Miscellaneous Tests
134
Motor Detect
134
Print Tests
135
Input Source Tests
135
Print Quality Test Pages (Prt Quality
135
Hardware Tests
137
Panel Test
137
Button Test
137
DRAM Test
137
CACHE Test
138
Duplex Tests
139
Quick Test (Duplex)
139
Left Margin (Duplex)
139
Top Margin (Duplex)
140
Input Tray Tests
141
Feed Tests
141
Sensor Test
141
Base Sensor Test
142
Device Tests
142
Flash Test
142
Printer Setup
143
Defaults
143
Page Counts
143
Serial Number
143
Model Name
143
Configuration ID
143
ITU Barcode
144
Enable Edge to Edge Copy
144
Reset Fuser Count
145
EP Setup
145
EP Defaults
145
Fuser Temp
145
DC Charge Adjust, Deve Bias Adj, Transfer Adj
145
TPS Setup
146
Right or Left TPS
146
Reset Color Cal
146
Cal Ref Adj
146
Reports
146
Main Settings Page
146
Event Log
147
Display Log
147
Print Log
147
Clear Log
148
Scanner Tests
149
ASIC Test
149
Feed Test
149
Sensor Test
149
EXIT Diags
154
Configuration Menu
155
Available Tests
155
USB Scan to Local
155
Prt Quality Pages
155
Color Trapping
155
Reports
156
Menu Settings Page
156
Event Log
156
Panel Menus
156
PPDS Emulation
156
Demo Mode
157
Factory Defaults
157
Energy Conserve
157
Min Copy Memory
158
Format Fax Storage
158
Auto Color Adj
158
ADF Edge Erase
158
FB Edge Erase
159
Scanner Manual Registration
159
To Manually Register a Duplex ADF, Perform the Following Steps
159
To Manually Register the Flatbed, Perform the Following Steps
160
Disable Scanner
160
Font Sharpening
161
Pel Blurring
161
Exit Config Menu
161
SE Menu
162
Print SE Menus
162
General
162
Code Revision Info
162
History
162
Mac
162
Nvram
162
Npap
162
Tcp/Ip
162
Paper Jams
163
Avoiding Jams
163
Understanding Jam Numbers and Locations
164
200 Paper Jams
165
201 Paper Jam
165
230 Paper Jam
167
24X Paper Jam
167
29X ADF Paper Jam
168
291.XX ADF Paper Jams
169
Updating Printer Firmware
170
Using the Host Computer to Update the Firmware over USB
170
Updating the Firmware Using a USB Thumb Drive
177
Updating the Firmware Using a Networked Computer
178
Using FTP
178
Using the Printer's Internal Web Server
179
Theory of Operation
181
Print Engine Theory
181
Electrophotographic Process (EP Process)
181
MFP Electrophotographic Process Basics
181
Step 1: Charge
182
Step 2: Expose
183
Step 3: Develop
184
Step 4A: First Transfer
185
Step 4B: Second Transfer
186
Step 5: Fuse
187
Step 6: Clean/Erase
188
Paper Path, Transport Components
190
Paper Path Information
190
Transport Components
191
Duplexing (Models with Duplex Support Only)
191
Scanner Theory
193
Duplex ADF
193
Color Theory
195
What Is RGB Color
195
What Is CMYK Color
195
How Is Color Specified in a Document to be Printed
195
How Does the Printer Know What Color to Print
195
Should I Use Postscript or PCL Emulation? What Settings Produce the Best Color
195
Why Doesn't the Printed Color Match the Color I See on the Computer Screen
195
The Printed Page Appears Tinted. Can I Adjust the Color
195
My Color Transparencies Seem Dark When They Are Projected. Is There Anything I Can Do to Improve the Color
196
What Is Manual Color Correction
196
How Can I Match a Particular Color (such as a Corporate Logo)
197
What Are Detailed Color Samples and How Do I Access Them
197
Repair Information
199
Handling ESD-Sensitive Parts
199
Testing Generic Frus
199
Removal Procedures
200
Print Engine Removal Procedures
200
Front Cover Assembly Removal
200
Front Middle Cover Removal
202
Left Cover Removal
202
Right Cover Removal
205
Rear Shield Removal
205
AIO Back Cable Cover Removal
206
Top Cover Assembly Removal
207
Installation
209
Autocompensator Mechanism (ACM)-Standard Tray Removal
210
Bin Full Sensor
213
Narrow Media Sensor Flag Removal
214
Controller Board Removal
216
Duplex Reference Edge Removal
218
Duplex Sensor Removal
221
Fuser Assembly Removal
223
Fuser Drive Motor Assembly Removal
226
Fuser Exit Sensor Removal
227
High-Voltage Power Supply (HVPS) Assembly Removal
229
High Voltage Power Supply (HVPS) with no Spring Removal
230
High-Voltage Power Supply (HVPS) with Spring
231
Image Transfer Unit (ITU)
233
Imaging Unit (IU) Removal
238
Developer Unit Removal
240
Low-Voltage Power Supply (LVPS) Assembly
241
Lower Frame Removal, Right and Left
243
Left Lower Frame
243
Right Lower Frame
246
Main Drive Gear Assembly with Motor Removal
251
Pick Tires Removal-Integrated 250-Sheet Media Tray
253
Printhead Removal
254
Imaging Unit (IU) Removal
255
Toner Cartridge Contacts
257
Toner Meter Cycle (TMC) Card Removal
259
Toner Density Sensor (TPS)-Left and Right Removal
261
Tray Present Sensor Removal
262
USB Connector Removal
265
Waste Toner Bottle
265
Waste Toner Bottle Contact Block Removal
266
Wireless Network Antenna
267
Wireless Network Card
269
Scanner Component Removal Procedures
270
Flatbed Removal
270
Preparing and Installing the New Flatbed
276
Flatbed Pivot Link Removal
279
Duplex ADF Rear Cover
280
Duplex ADF Removal
281
Simplex ADF Rear Cover
282
Simplex ADF Removal
282
ADF Input Tray
282
ADF Cable Removal
283
ADF Separator Pad
285
ADF Separator Roll Assembly
286
Bezel Cover
287
Redrive Unit
289
Cover Scanner Left
290
Cover Scanner Right
291
AIO Release Lever
293
AIO Link
294
AIO Toner Cover
295
Operator Panel Removal
296
Op Panel Bezel Removal
298
Op Panel Cable
299
Logo Cover
299
Fax Card Removal
300
Fax Interface Cable
300
Output bin Tray
301
Bin Full Flag Removal
301
Locations
303
Exterior Views
303
Front
303
Rear
304
Interior View
305
Printer Boards
306
Controller Board
306
Connectors
307
Hvps
317
Connectors
318
Lvps
319
Connectors
320
Toner Meter Card
321
Toner Meter Card Connectors
321
Wireless Card
322
Connectors
322
Preventive Maintenance
323
Safety Inspection Guide
323
Scheduled Maintenance
323
Maintenance Kit
323
Lubrication Specifications
323
Index
325
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Olivetti d-Color MF920 Specifications
General
Brand
Olivetti
Model
d-Color MF920
Category
All in One Printer
Language
English
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