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IMPORTANT: The message in the dialog box informs you that performing a remote
software upgrade may result in returning the main panel to its default
values, therefore it is recommended to backup all client information
before performing the upgrade:
3. Enter the Upgrade Security password, and then click Upgrade…. Please contact
Customer Support services at your local RISCO Group branch for the password.
NOTE: For users with Configuration Software version 1.0.2.0 and above, when the
following message appears "The upgrade process will commence after
disconnecting this session," click OK.
4. Disconnect from the current session by clicking to begin the upgrade procedure;
the LEDs on the WiComm Pro main panel will begin to flash during the upgrade
procedure as follows: The Power LED will light up and the other LEDs will flash
rapidly.
NOTES:
● The upgrade procedure may take approximately 13 minutes to complete. This will
vary according to whether the procedure is performed via GPRS or IP.
● If upgrade fails, the previous WiComm Pro main panel software version is
automatically recovered.
Step 4: Restoring panel–system communication
In the event that the firmware upgrade involved a database change, the panel resets all
parameters (except the saved Communication parameters as listed in the table below).
In this case, to re-enable the WiComm Pro—panel communication, reconnect to the panel
from the Configuration Software and “Send All” parameters as follows:
• Select Communication > Send > All
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