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Establishing Communication to the RISCO Cloud
WiComm Pro can be configured to be constantly connected to the RISCO Cloud, an
application server that handles all communication between the system, service providers
and Smartphone/Web users. The Cloud enables remote monitoring and control of the
system, sending event notifications, and viewing real-time video clips via VUpoint IP
cameras – for both monitoring stations and system users.
Step 1: Enabling Cloud Communication
• From the Programming menu select: 1) System > 2) Controls > 3) Communication >
Cloud Enable > toggle to [Y] using , and then press to confirm.
Step 2: Defining the (GPRS or IP) Communication Channel
Connecting with GPRS
1. From Programming menu select: 4) Communication > 1) Method > 2) GSM > 2) GPRS
2. Use to scroll between 1) APN Code and 2) APN User Name and then
define the APN code and user name respectively. This information must correspond
with that supplied by the SIM card service provider.
Connecting with IP
3. From Programming menu select: 4) Communication > 1) Method > 3) IP > 1) IP Config
4. Now define whether the system’s IP address is Static or Dynamic. If Dynamic select
[Y] (the system refers to an IP address provided by the DHCP). If Static select [N] and
define all other parameters in the menu.
Step 3: Defining Cloud Parameters for IP or GSM/GPRS
From the Installer Menu Programming select: 4) Communication > 5) Cloud, and then
define the following parameters:
5. IP Address: The server IP address (www.riscoCloud.com, or that of your
organization's Cloud server)
6. IP Port: The server port is set to 33000.
7. Password: The password for server access as provided by your provider (if required).
This password should be identical to the main panel password as defined in the server
under the Main Panel page definition.
8. Channel: Select the communication path for the Cloud (based on IP or GPRS
communication) as appears in the available options.
NOTE: The SIM card must be installed (see Wall-Mounting the Main Panel, page 16).