Sakura Tissue-Tek Prisma Plus User Manual

Troubleshooting
4-10
Instrument
Condition Check
Action
The basket was placed in
the reservoir, but does not
come off from the adapter.
The solution reservoir is not installed in the correct position.
Install the solution reservoir in the correct
position.
The basket adapter has deformed.
Contact the Sakura Finetek Technical Support
representative or local representative.
The home detection mechanism of each axis has not been
adjusted correctly.
When the facility is
operating under the
conditions within the use
environment of the
instrument, water is not
supplied by the water
supply operation.
The water supply plug on the facility side, or the flow rate
adjustment valve in the instrument, is closed.
Open the flow rate adjustment valve.
Setting of the water flow time under control is too short.
Contact the Sakura Finetek Technical Support
representative or local representative.
The strainer is clogged.
Clean the strainer.
The seat of the check valve is stuck (built-in check valve in the
pressure relief valve or the check valve before the water supply
manifold).
Contact the Sakura Finetek Technical Support
representative or local representative.
The water supply solenoid valve is faulty.
The valve seat of the vacuum breaker is stuck or leaking.
The float switch has actuated (error code: 90).
The instrument power is
off, but water is leaking
from the water supply
nozzle.
Contaminants entered the water supply solenoid valve seat.
Contact the Sakura Finetek Technical Support
representative or local representative.
The water supply solenoid valve is damaged.
When the facility was
operating under the
conditions within the use
environment of the
instrument, the water level
reached by supplying
water to the instrument is
lower than before.
The flow rate adjustment valve is clogged.
Use the flow rate adjustment valve to adjust
the amount of water supplied.
The strainer is clogged.
Clean the strainer.
The O-ring of the water supply nozzle is damaged.
Contact the Sakura Finetek Technical Support
representative or local representative.
The wash reservoir is damaged.
The wash reservoir is not installed properly.
When the facility was
operating under the
conditions within the use
environment of the
instrument, the water level
reached by supplying
water to the instrument is
more than before.
The open angle of the flow rate adjustment valve was changed.
Use the flow rate adjustment valve to adjust
the amount of water supplied.
The pressure relief valve is damaged.
Contact the Sakura Finetek Technical Support
representative or local representative.
The water supply capacity on the facility side has changed.
Use the flow rate adjustment valve to adjust
the amount of water supplied.
Water is leaking from the
instrument due to a
problem with water supply
or drain.
A component of the water supply part is damaged.
Contact the Sakura Finetek Technical Support
representative or local representative.
The component connection point at the water supply part is leaking
water.
The connection of the drain hose is loose or clogged.
The sink is leaking water.
The solution odor is
leaked from the instrument
when the instrument is
operating.
No fume cartridge is set.
Install a fume cartridge.
The fume cartridge was set without unpacking it.
Unpack the fume cartridge.
The fume cartridge is not installed properly.
Install the fume cartridge correctly.
The fume cartridge has reached its life.
Replace the fume cartridge.
The exhaust fan stopped.
Contact the Sakura Finetek Technical Support
representative or local representative.
The air inlet port in the system was blocked.
Check the air inlet port for foreign matters.
Each gasket of the fume control unit deteriorated.
Contact the Sakura Finetek Technical Support
representative or local representative.
The exhaust outlet port is blocked.
Do not block the exhaust outlet port.
When connecting the exhaust duct, it is not connected correctly.
Contact the Sakura Finetek Technical Support
representative or local representative.
The exhaust duct is too long.
The exhaust duct was crushed.
The exhaust system on the facility side is not operating.
Check the exhaust system on the facility side.
Solution odor leaks from
the instrument when the
operation is stopped with
solution still in the
instrument.
The door is open.
Close the door.
The cover is open
Close the cover.
There is no lid on the solution reservoir.
Put the lid on the solution reservoir.
The cover does not open
smoothly.
The cover was pushed open at an angle.
Contact the Sakura Finetek Technical Support
representative or local representative.
The cover (top plate) is bitten.
Check for foreign matters and remove them, if
found.
The rotary damper and rack are bitten or damaged.
Check for foreign matters and remove them, if
found.
The roller pack is bitten or damaged.
Contact the Sakura Finetek Technical Support
representative or local representative.
The spring stay is damaged.
The cover does not close
smoothly or fully.
The cover closes at an angle or does not close fully.
Contact the Sakura Finetek Technical Support
representative or local representative.
The cover is distorted.
The cover (top plate) is bitten.
Check for foreign matters and remove them, if
found.
The rotary damper and rack are bitten or damaged.
Contact the Sakura Finetek Technical Support
representative or local representative.
The roller pack is bitten or damaged.
The spring stay is damaged.
The cover stay adjustment is inappropriate.

Sakura Tissue-Tek Prisma Plus Specifications

General

Brand	Sakura
Model	Tissue-Tek Prisma Plus
Category	Laboratory Equipment
Language	English