Siemens SIMOTION SCOUT

Siemens SIMOTION Diagnostics
11
Diagnostics dialogs in the event of a SCOUT crash
SCOUT and STARTER contain the diagnostics tool "Siemens Simotion Diagnostics". With this
tool, you can help us constantly improve our product. If an internal non-recoverable fault
occurs, safe continued operation is not guaranteed and consequently the application is closed.
To support fast analysis and elimination of a such a fault, only data relevant to fault analysis
is gathered and saved in one or more ZIP files prior to closing the application.
Fault profile:
In the event of a non-recoverable internal fault, the "SIEMENS SIMOTION Diagnostics" dialog
appears.
Figure 11-1 Siemens SIMOTION Diagnostics
Immediate measures:
1. Collect information about the fault (see below for instructions)
2. Contact the Siemens Hotline, http://support.automation.siemens.com
SIMOTION SCOUT
Configuration Manual, 11/2016 203