Sindoh C300 - Page 175

12-27
Troubleshoot a problem
12
Action Yes No
Step 1
1)PerformColorAdjust.
From the control panel, navigate to:
Settings→Print→Quality→AdvancedImaging→
Color Adjust
2)Printthedocument.
Does gray or colored background appear on prints?
Go to step 2. The problem is
solved.
Step 2
1)Openthefrontdoor,andthenfirmlypushitdown.
2)Pullouttheprintcartridgetray.
3)Remove,andtheninserttheprintcartridges.
4)Inserttheprintcartridgetray,andthenclosethedoor.
5)Printthedocument.
Does gray or colored background appear on prints?
Contact customer
support.
The problem is
solved.
❖
Incorrect margins
Note
- Beforesolvingtheproblem,printthePrintQualityTestPages.Fromthecontrolpanel,navigateto
Settings
→ Troubleshooting → Print Quality Test Pages.
For non-touch-screen printer models, press
to navigate through the settings.
Action Yes No
Step 1
1)Adjustthepaperguidestothecorrectpositionforthe
paper loaded.
2)Printthedocument.
Are the margins correct?
The problem is
solved.
Go to step 2.