12-29
Troubleshoot a problem
12
Action Yes No
Step 2
1)Dependingonyouroperatingsystem,increasetoner
darkness from the Printing Preferences or Print dialog.
Note
-
You can also change the setting on the printer control
panel.NavigatetoSettings→Print→Quality→Toner
Darkness
2)Printthedocument.
Is the print light?
Go to step 3. The problem is
solved.
Step 3
1)TurnoffColorSaver.
From the control panel, navigate to:
Settings→Print→Quality→ColorSaver.
2)Printthedocument.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
1)Dependingonyouroperatingsystem,specifythepaper
type from the Printing Preferences or Print dialog.
Note
-
Make sure that the setting matches the paper loaded.
-
You can also change the setting on the printer control
panel.Navigateto
Settings→Paper→TrayConfiguration
→PaperSize/Type
2)Printthedocument.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 6. Go to step 7.
Step 6
1)Replacetexturedorroughpaperwithplainpaper.
2)Printthedocument.
Is the print light?
Go to step 7. The problem is
solved.
Step 7
1)Loadpaperfromafreshpackage.
Note
-
Paper absorbs moisture due to high humidity. Store paper
in its original wrapper until you are ready to use it.
2)Printthedocument.
Is the print light?
Go to step 8. The problem is
solved.