Operating Manual Audiology Scanners
Document version: 3.3 04-2020 107
A scan shows an empty object holder
To scan one side, remove the empty object holder, start a new scan and
discard the first scan.
To scan both sides, place the ear impression on the empty object holder.
A scan has disappeared from the 3D viewer
The scan was moved out of the visible area with the mouse: Retrieve it
with the cube icon or center it.
Use aural Scan in the full screen mode.
No files are saved in the work folder
Settings: Enable the file format.
aural Scan does not start after an upgrade
If you receive a message, follow the instructions.
Reload the calibration data.
Purchase and enter a new activation code to use the upgrade (message).
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