Operating Manual Audiology Scanners
Document version: 3.3 04-2020 109
16 Faults and repairs
In the following situations, please contact your support:
Persistent malfunction despite device care and troubleshooting
Repair or custom help required.
Damages to the device due to improper repairs
Repairs may only be carried out by your reseller or smart optics.
Improper repairs can damage the scanner permanently.
smart optics assumes no liability for consequential damages caused by
improper repairs and the warranty will be void.
Voluntary warranty benefits
smart optics‘ manufacturer's warranty applies to device damages, but not to
consequential damages such as financial losses due to business interruptions.
Spare parts
These can be purchased as optional accessories.
16.1
Serial numbers
When contacting your support, please have the serial number and sensor
number of your scanner at hand.
Rear of the scanner
Serial number Sensor number
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