Chapter 1 Server Diagnostics 1-51
8. Start testing.
Click the Start button that is located at the top left of the SunVTS window. Status
and error messages appear in the test messages area located across the bottom of
the window. You can stop testing at any time by clicking the Stop button.
During testing, SunVTS software logs all status and error messages. To view these
messages, click the Log button or select Log Files from the Reports menu. This
action opens a log window from which you can choose to view the following logs:
■ Information – Detailed versions of all the status and error messages that appear in
the test messages area.
■ Test Error – Detailed error messages from individual tests.
■ VTS Kernel Error – Error messages pertaining to SunVTS software itself. Look
here if SunVTS software appears to be acting strangely, especially when it starts
up.
■ Solaris OS Messages (/var/adm/messages) – A file containing messages
generated by the operating system and various applications.
■ Log Files (/var/opt/SUNWvts/logs) – A directory containing the log files.
1.10 Obtaining the Chassis Serial Number
To obtain support for your system, you need your chassis serial number. The chassis
serial number is located on a sticker that is on the front of the server and another
sticker on the side of the server. You can also run the ALOM CMT CLI
showplatform command to obtain the chassis serial number.
For example:
TABLE 1-13 Obtaining the Chassis Serial Number With the showplatform Command
sc> showplatform
SUNW,Sun-Netra-T5220
Chassis Serial Number: xxxxxxxxxxxx
Domain Status
------ ------
S0 OS Standby
sc>
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