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097-55501-01 Issue 6 – June 2003 189
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5
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Maintenance
4 Ship the equipment prepaid and insured to one of the addresses below, as directed by the
Customer Assistance Center:
Symmetricom
Attn: Customer Service
2300 Orchard Parkway
San Jose, CA 95131
or
Symmetricom
Attn: Repair and Return
P.O. Box 5219
La Montaña Industrial Park
Aguadilla, Puerto Rico 00603
Note: Repaired equipment is typically shipped within 30 days of receipt by Symmetricom,
or per contract terms. Shipping costs to Symmetricom are paid by the customer; shipping
costs back to the customer are paid by Symmetricom.
End of Procedure
Procedure 5-9. Equipment Return (Cont’d)
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