Peripheral Installation
Auto Attendant
6-56
Strata DK40 I&M Manual Spring 1999
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
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Digital Announcer Auto Disconnect
The DK40 built-in AA automatically disconnects digital announcers immediately after the
caller(s) dials a digit and are routed to a selected destination. Thus, the announcement device
does not have to play to the end before it is released. This feature requires a digital announcer
that can recognise a 100 milliseconds open circuit on the (KSTU3/RSTU/PSTU) loop and
hang-up when it detects the open on the loop.
Incoming Call
Auto Attendant
Built-in
ACD Group Y
ACD Group XStation
ACD QueueACD Queue
AgentAgent
Overflow
1543
Flowchart 6-1 Auto Attendant/ACD Application Flowchart
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