February 2013
2-49
ColorQube® 9303 Family
03-777-00, 03-788-00
Status Indicator RAPs
03-777-00 Power Loss Detected RAP
03-777-00 This fault code in the fault history file indicates that the system has previously
detected a power input loss.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. Check with the customer that the AC mains (line) input power supply is not experiencing
interruptions.
2. Check with the customer that the machine does not share a power supply with any other
equipment. Sharing a power supply may cause the safety over current device to switch off
the electrical supply to the machine. This would cause a 03-777-00 fault. If possible,
ensure the machine is connected to a dedicated power supply.
3. Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur ran-
domly, the cause may be due to electrical noise. Go to the OF 10 Intermittent Failure RAP.
4. Go to 01A AC Power Distribution RAP and check the power input circuit and its connec-
tors.
03-788-00 CCS Runtime Could Not Enter Power Saver
Mode S3 RAP
03-788 The copy control software could not enter power save mode. The copy control software
was unable to update its parameters from the UI, when the machine previously came out of
sleep mode. It was then unable to re-enter the sleep mode, S3.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur ran-
domly, the cause may be due to electrical noise. Go to the OF 10 Intermittent Failure RAP.
2. Switch off the machine, then switch on the machine, GP 14.
3. Refer to WD 3.1. Check the wiring between PJ19 on the single board controller PWB and
PJ900, PJ901 and PJ905 on the UI Control PWB. Repair the wiring as necessary, REP
1.1.
4. Install new components as necessary:
• User interface control PWB, PL 2.10 Item 2.
• Single board controller PWB, PL 3.11 Item 13.
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