Chapter 39 Maintenance
MES3500 Series User’s Guide
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the configuration file on the Switch, so your backup configuration file is automatically renamed
when you restore using this screen.
39.7 Backup a Configuration File
Backing up your Switch configurations allows you to create various “snap shots” of your device from
which you may restore at a later date.
Back up your current Switch configuration to a computer using the Backup Configuration screen.
Figure 192 Management > Maintenance > Backup Configuration
Follow the steps below to back up the current Switch configuration to your computer in this screen.
1 Click Backup.
2 Click Save to display the Save As screen.
3 If the current configuration file is open and/or downloaded to your computer automatically, you can
click File > Save As to save the file to a specific place.
If a dialog box pops up asking whether you want to open or save the file, click Save or Save File to
download it to the default downloads folder on your computer. If a Save As screen displays after
you click Save or Save File, choose a location to save the file on your computer from the Save in
drop-down list box and type a descriptive name for it in the File name list box. Click Save to save
the configuration file to your computer.
39.8 Tech-Support
The Tech-Support feature is a log enhancement tool that logs useful information such as CPU
utilization history, memory and Mbuf (Memory Buffer) log and crash reports for issue analysis by
customer support should you have difficulty with your Switch. The Tech Support menu eases your
effort in obtaining reports and it is also available in CLI command by typing “Show tech-support”
command.
Click Management > Maintenance > Tech-Support to see the following screen.
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