Chapter 47 Troubleshooting
MES3500 Series User’s Guide
345
One of the LEDs does not behave as expected.
1 Make sure you understand the normal behavior of the LED. See Section 3.2 on page 33.
2 Check the hardware connections. See Section 3.1 on page 26.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the Switch off and on (in DC models or if the DC power supply is connected in AC/DC models).
5 Disconnect and re-connect the power adaptor or cord to the Switch (in AC models or if the AC
power supply is connected in AC/DC models).
6 If the problem continues, contact the vendor.
47.2 Switch Access and Login
I forgot the IP address for the Switch.
1 The default management IP address is 192.168.1.1.
2 Use the console port to log in to the Switch.
3 If this does not work, you have to reset the device to its factory defaults. See Section 4.6 on page
41.
I forgot the username and/or password.
1 The default username is admin and the default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section 4.6 on page
41.
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
• The default management IP address is 192.168.1.1.
• If you changed the IP address, use the new IP address.
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