System Overview
29
Aastra 470 ab R3.0
syd-0337/1.5 – R3.0 – 05.2013
2. 7 Applications and application interfaces
A distinction is made among applications between Aastra-specific applications and
certified applications supplied by third parties.
The Aastra applications Open Interfaces Platform (OIP),Telephony Web Portal
(TWP), Aastra 400 CCS run either on the integrated applications server or on a cus-
tomer server. The fax service is offered exclusively on the integrated application
server. Certified third-party applications are always installed on a customer server.
The applications on the customer server communicate with the communication
server via standardised interfaces (see "Application interfaces", page 32).
Auxiliary applications for planning and the configuration and park management
are available as a separate software application or web application.
2. 7. 1 Aastra applications
Tab. 10 Aastra applications
Application Main features
Open Interfaces Platform
(OIP)
• Application interface for deep integration of applications by Aastra or
other manufacturers (see "Application interfaces", page 32)
• Simple operation and administration using OIP Toolbox
• Integrates the Aastra 1560/1560ipOffice 1560/1560IP and OfficeSuite
applications
• Presence-controlled communication coupled with Outlook diary entries
• Integration of contact databases and directories (Outlook, Exchange,
Active Directory, LDAP directories, phone book CD)
• Integration of building automation equipment and alarm systems
• Call centre functions with flexible routing algorithms, skill-based agent
groups and emergency routing
• Unified messaging with notification whenever new voice messages are
received via email (incl. message attachment)
• Partner program for integrating and certifying applications by other
manufacturers
• Pre-installed on the applications card of the Aastra 470 communication
server
Telephony Web Portal
(TWP)
• Unified & collaborative communication application with extensive mul-
timedia services
• Call management functions, e-mail, text messaging, chat
• Video conference circuits and desktop sharing
• Video and audio recordings
• Statistics functions
• Team functions such as presence key and abbreviated dialling
• Directory integration
• Pre-installed on the applications card of the Aastra 470 communication
server
1)
To Next Page
Loading...
