Job Aid: Replacing the Avaya S8500/B/C server
12 Job Aids for Field Replacements (FRUs) for the Avaya S8500 Server
5 Back up the system files If the customer does not have a recent backup, you
must back up the files so they can be restored later.
1. Under Data Backup/Restore, click Backup Now.
2. Select Server and System Files, Security
Files, Avaya Call Processing (ACP)
Translations, and Save ACP translations prior
to backup.
3. Select the backup method normally used.
4. Click Start Backup to begin the back up
process.
6 Record the OSS numbers
(used when the system dials
out to report alarms)
If the customer does not have these numbers, open
a command line session to the server.
1. Type almenable and press Enter.
2. Record the numbers.
3. Type exit and press Enter to close the session.
7 Suppress alarm origination At the Linux command line type almsuppress -t
120 and press Enter to suppress alarms for the
duration of the replacement process. (Maximum time
is 2 hours.)
8 Shut down the server If the hard drive is functional, under Server, click
Shutdown This Server then unclick Restart Server
after Shutdown. Press the power-control button on
the front of the server. The internal fan shuts off.
Caution: Do not unplug a functioning server without
stopping all processes first. Failure to do this corrupts
the hard drive. This is especially important if you are
reusing the hard drive.
Caution: Do not hold down the power button for more
than a split second. Holding the button down too long
causes the server to reboot.
9 Power down the server Disconnect the power cord from the back of the
server.
10 Unplug the RSA/SAMP Disconnect the power cord from the RSA/SAMP.
11 Disconnect the modem Disconnect the modem from the RS-232 port on the
RSA or from the USB port on the SAMP.
12 Disconnect the LAN
connection from the RSA/
SAMP
Disconnect and label the LAN connection (if used)
from the Ethernet port on the RSA/SAMP
Initial tasks for replacing an S8500/B/C server reusing the original
hard drive (continued)
9
Task Description
2 of 3
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