54733-10BA2L
3 – 434 02.2017
8 Error Handling Volume 3
102 Device data-set error Parameter set invalid If the error appears on restart after a
new software has been loaded, then you
have to do a Factory Reset. If the fault
is still present then, an additional
Software Reset is required.
If the fault appears during operation,
then you can fix the error only by
replacing the detector or the detector
electronics.
105 Real time clock not valid Date invalid If the device was turned off, check or
update the date and time.
If the unit was in operation when the
error occurred, then there is a defect in
the hardware. The error can be elimi-
nated only by replacing the detector
electronics.
106 Test mode active A safety parameter could
not be set.
Check or reset all test settings in the
Service menu.
107 Watchdog reset A line failure has trig-
gered an error in the
program flow and the
device has been
restarted automatically.
If the error occurs again, the detector
electronics has to be replaced. If the
exchange is unsuccessful, search for
electromagnetic interference.
108 Safety Parameter invalid
Safety parameter invalid
Check in the Diagnostics menu which of
the safety parameters could not be set
and why.
320 HV voltage A faulty measurement
was detected in the high
voltage.
The error can be eliminated only by
replacing the detector electronics or the
photomultiplier.
321 Generated HV voltage
322 HV reached its limit value
323 HV average is 20% lower than default HV
324 HV average is 40% higher than default HV
325 Lower PMT current limit is exceeded The PMT current is
>50μA.
Either there is strong radiation interfer-
ence, or the photomultiplier (PMT) is
defective and therefore has to be to
exchanged.
326 Upper PMT current limit is exceeded The PMT current is
>100µA.
327 Temperature sensor deviation The redundantly mea-
sured electronics tem-
peratures differ more
than 10° C from each
other.
The error can be eliminated only by
replacing the detector electronics.
328 Temperature warning The temperature in the
detector has exceeded
75° C, or fell below -35°
C.
Assemble water cooling, respectively
assemble a trace heating system.
329 Temperature out of allowed limits The temperature in the
detector has exceeded
80° C, or fell below
-40° C.
We recommend to return the detector
for repair to the manufacturer, even if
the detector appears to be functioning
still.
405 RS-485 Communication error Master-slave communi-
cation disturbed.
Check the wiring between master and
slave, the detector address and the sup-
ply voltage.
406 Remote device warning A slave returns a warn-
ing message.
Go to the Diagnostics menu and check
in the local slave table which warning
message is indicated for which slave.
Code
Error message Error reason Error Handling
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