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Biodex Medical Systems, Inc. © 2016 193
APPENDIX A:
Troubleshooting Procedures
Should it appear that your Atomlab Dose Calibrator is not functioning properly, the procedures
explained in this appendix, should allow you to determine whether a problem does indeed exist
and what steps can be taken to correct the difficulty.
Should you encounter any of the problems discussed in the following sections, immediately
perform the accompanying steps to ascertain whether your dose calibrator requires servicing. If
you conclude that it does, contact the Biodex Customer Service Department at 1-800-224-6339 for
further instructions.
Problem Descriptions
The Following Problems Are Described In This Appendix:
• System Will Not Power Up
• Fluctuations In Activity Measurement
• Unexpected Readings
• Important Notes About System Errors
System Will Not Power Up
if your Atomlab Dose Calibrator fails to power up, perform the following steps, proceeding to
the next step only if the current one fails to remedy the problem:
Procedure:
1. Make sure the ON/OFF switch on the display is ON (I).
2. Check that the power cord is plugged into the display.
3. Remove the power cord from the electrical outlet. Remove the other end of the power cord
from the receptacle on the power pack.
4. Re-insert the power cord into the receptacle and then plug the power cord back into the power
pack. The dose calibrator should restart and the display will boot up after several seconds.
5. Remove the power cord from the outlet and verify that the voltage of the outlet is correct. If not,
Repair the outlet or find another outlet that provides the required voltage. Re-insert the power cord
and turn the power back on. The power pack converts wall power from 100V to 230V to the
correct voltage for the dose calibrator.
If your system still will not power up, call the Biodex Customer Service Department.