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17cab Produkttechnik GmbH & Co KG
... and if it does not work as expected ? - Then following points might be the reason:
1. The printer receives no data:
a: The wrong interface or wrong transmission speed is selected on your printer.
- Check the interface settings in the setup menu of the printer
b: Your interface is blocked by another application.
c: The cable might be defect- check the connecting cable
2. Printer receives data but shows „ribbon out“
a: No ribbon in the printer
b: Ribbon is not fixed on the ribbon unwinder
3. Printer receives data but shows „Protocol error“ in its display
a: Transmitted data is wrong - this might be a missing comma or a accidentially set semicolon
instead of a comma or any other wrong data. Spaces after a command may cause a protocol
error, too! Check your label data carefully.
5. Switch to the DOS - mode or to the command prompt (depending on your operating system
version)
6. At the command prompt key in: C:\> copy/b sample1.txt LPT1: ( LPT1: - if the printer is
connected to the parallel port of the PC.) -Requires the optional parallel adapter.
The result should be that the printer prints the label which is shown below.
The better possibility is to transmit data via network connection with an FTP client.
We recommend to download "NOTEPAD++" which is an open source text editor with a built in
FTP client. Copy the file directly from the editor to the "execute" folder which is shown by the FTP
client. When setting up your FTP connection you will be asked for the server name which is the IP
address of your printer. Furthermore you have to key in the Login which is always "root" and the
password which is the previously set PIN of your printer´s menu.
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