Cisco 7931G - Configuring Model-Specific Features; Setting up a Typical Phone

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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
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Chapter 5 Configuring Features, Templates, Services, and Users
Configuring Model-Specific Features
To specify the options that appear on the User Options web pages, follow these steps:
Procedure
Step 1 From Cisco Unified Communications Manager Administration, choose System > Enterprise
Parameters.
The Enterprise Parameters Configuration window displays.
Step 2 In the CCMUser Parameters area, specify whether a parameter appears on the User Options web pages
by choosing one of these values from the Parameter Value drop-down list box for the parameter:
• True—Option displays on the User Options web pages (default).
• False—Option does not display on the User Options web pages.
• Show All Settings—All call forward settings display on the User Options web pages (default).
• Hide All Settings—No call forward settings display on the User Options web pages.
• Show Only Call Forward All—Only call forward all calls displays on the User Options web pages.
Configuring Model-Specific Features
The Cisco Unified IP Phone 7931G supports unique call handling features that are ideal for certain
situations, such as in a retail environment. To configure these features, you must understand these
specific phone characteristics:
• Support for one call per line
• Assignment of the same directory number to multiple lines
• Availability of some call and design features that are specific to this phone model
Setting Up a Typical Phone
Because the Cisco Unified IP Phone 7931G does not support multiple calls per line, you must configure
the Directory Number settings appropriately for each line using Cisco Unified Communications
Manager Administration:
• Maximum Number of Calls—set to 1
• Busy Trigger—set to 1
For information about configuring directory numbers, see the Cisco Unified Communications Manager
Administration Guide, Directory Number Configuration.
Some call features (conference and transfer) must be able to initiate a new call state to create a
conference or complete a transfer. Because the Cisco Unified IP Phone 7931G does not support multiple
calls per line, you must configure a model-specific phone setting in the Phone Configuration window in
Cisco Unified Communications Manager Administration. Select the Outbound Call Rollover behavior
from these options:
• No Rollover—Conference and transfer do not work in this mode. If a user attempts to use either of
these features, the phone status displays as “Error Pass Limit.” Choose this mode only if you need
to support CTI applications (see Supporting CTI Applications, page 5-26).