Cisco 7931G Administration Guide

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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
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Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
To exit the Firmware Version screen, press the Exit softkey.
Call Statistics Screen
The Call Statistics screen displays counters statistics and voice quality metrics in these ways:
• During call—You can view streaming statistics for an active call
• After the call—You can view the call information captured during the last call
Note You can also remotely view the call statistics information by using a web browser to access the
Streaming Statistics web page. This web page contains additional RTCP statistics not available
on the phone. For more information about remote monitoring, see Chapter 8, “Monitoring the
Cisco Unified IP Phone Remotely.”
A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice
stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops
even though the call is still connected. When the call resumes, a new voice packet stream begins, and
the new call data overwrites the former call data.
To display the Call Statistics screen for information about the last voice stream, take either of these
actions:
• If the phone is registered with Cisco Unified Communications Manager, press the Application Menu
button, then choose Settings > Status > Call Statistics.
By default, the Application Menu button is line button 24 (the top left line button).
• If the phone is not registered with Cisco Unified Communications Manager, press the Settings
softkey and then choose Status > Call Statistics.
This softkey appears only when the phone is not registered.
Table 7-4 Firmware Version Information
Item Description
Load File Load file running on the phone
App Load ID Identifies the JAR file running on the phone
JVM Load ID Identifies the Java Virtual Machine (JVM) running on the phone
OS Load ID Identifies the operating system running on the phone
Boot Load ID Identifies the factory-installed load running on the phone
DSP Load ID Identifies the digital signal processor (DSP) software version used

Cisco 7931G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Wall mountable	Yes
Electromagnetic compatibility	FCC Part 15 (CFR 47) Class B, ICES-003 Class B, EN55022 Class B, CISPR22 Class B, AS/NZS CISPR 22 Class B, CISPR 24, VCCI Class B, EN55024, EN 50082-1, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1
Wi-Fi	No
Networking standards	IEEE 802.1Q, IEEE 802.1af, IEEE 802.1p
Ethernet LAN interface type	Fast Ethernet
Supported network protocols	DHCP, TFTP, CDP
Lines quantity	24 lines
Phonebook capacity	- entries
Number of VoIP accounts	-
Voice codecs	G.711a, G.729A, G.729B, G.729ab
Volume control	Digital
Display resolution	192 x 64 pixels
Display number of lines	3 lines
Display number of colors	Monochrome
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Safety	(UL) 60950, (CSA) C22.2 No. 60950, EN 60950, IEC 60950, AS/NZS60950, TS 001
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	229 mm
Width	203 mm
Height	178 mm
Weight	1360 g