Cisco 7931G Administration Guide

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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
OL-20798-01
Chapter 5 Configuring Features, Templates, Services, and Users
Configuring Model-Specific Features
Supporting CTI Applications
The Cisco Unified IP Phone 7931G does not typically allow for multiple calls per line. However, some
CTI applications, including WebDialer and QRT, require multiple calls per line. If your organization
requires these or other CTI applications, you should set the Maximum Number of Calls setting to 2
(rather than the recommended 1). You should also set the Outbound Call Rollover to No Rollover.
Making this change also enables users to use the Barge, cBarge, and Directed Transfer features on
that line.
The call is not a fully functional second call. Its use is restricted to the CTI applications, Barge, cBarge,
and Directed Transfer. Users cannot use the line to make or receive calls.
Clarifying Feature Behavior to Users
In some cases, you may need to clarify availability or use of the following features, especially if any
users have used other Cisco Unified IP Phones:
• Line keys and display—The Cisco Unified IP Phone 7931G has 24 line keys and a small phone
display screen. As a result, users do not see the directory number, line text, icon, and line key
immediately next to each other. Instead, users scroll through the Overview display to view line
status. On this phone, each text description also includes a Line number (1-24) to allow users to
match it to the physical line key.
• Call feature buttons—In addition to the standard softkeys for redial, transfer, and hold, the Cisco
Unified IP Phone 7931G also has physical buttons for these features. These buttons function the
same as the softkeys on other Cisco Unified IP Phones.
• Local feature buttons—Some Cisco Unified IP Phones have physical buttons for Messages,
Directories, Services, Settings, Help, and headset. The Cisco Unified IP Phone 7931G does not have
these buttons. Instead, users access these local features using one of the configurable line keys. You
can modify these assignments, but by default, these include:
– Line key 24—Application menu (to access features except headset)
– Line key 23—Headset
– Line key 22—Directories
– Line key 21—Messages
• Call features—When configuring the partitions and calling search spaces to support the Cisco
Unified IP Phone 7931G, consider which call features are most critical. The configuration affects
the behavior of many call features, including call forwarding and incoming call handling.
For related configuration information, see the Cisco Unified Communications Manager Administration
Guide, Calling Search Space Configuration and Partition Configuration.

Cisco 7931G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Wall mountable	Yes
Electromagnetic compatibility	FCC Part 15 (CFR 47) Class B, ICES-003 Class B, EN55022 Class B, CISPR22 Class B, AS/NZS CISPR 22 Class B, CISPR 24, VCCI Class B, EN55024, EN 50082-1, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1
Wi-Fi	No
Networking standards	IEEE 802.1Q, IEEE 802.1af, IEEE 802.1p
Ethernet LAN interface type	Fast Ethernet
Supported network protocols	DHCP, TFTP, CDP
Lines quantity	24 lines
Phonebook capacity	- entries
Number of VoIP accounts	-
Voice codecs	G.711a, G.729A, G.729B, G.729ab
Volume control	Digital
Display resolution	192 x 64 pixels
Display number of lines	3 lines
Display number of colors	Monochrome
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Safety	(UL) 60950, (CSA) C22.2 No. 60950, EN 60950, IEC 60950, AS/NZS60950, TS 001
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	229 mm
Width	203 mm
Height	178 mm
Weight	1360 g