FAAC A1000 - Error Codes and Required Actions

A1000 67 532210 04 - Rev.A
Translation of the original instructions
ENGLISH
Error Required action (perform RESET after the intervention)
1
1
Board failure (*) Perform RESET. If the problem persists replace the control board.
4
4
Faulty accessories power supply (VACC) Make sure that there is not a short circuit between pins V and G on the terminal board.
Make sure that the current drawn by the accessories connected to the board is within the permitted limits.
Check fuse F2. Carry out a RESET. If the problem persists replace the control board.
5
5
Microcontroller error (*) Make sure that there are no sources of electromagnetic interference that are too close to the board.
Update the board with the latest FW version available.
7
7
Motor failure (*) Make sure that the door type has been selected correctly.
Make sure that the motor has been connected properly.
If the problem persists, replace the motor.
9
9
VMain low With the battery pack connected, make sure that the battery kit has been enabled via the board or SDK EVO.
Check the mains voltage and the switching power supply unit.
10
10
Battery discharged Battery charge too low to enable movement (battery mode only).
Turn the mains power back on.
11
11 Test failed S1 (*)
12
12 Test failed S2 (*)
Check the connections of the safety device.
Check the operation of the safety device.
Check the programming of input
S1
S1-
S2
S2.
15
15
Setup inhibited Make sure that a door type has been selected
Make sure that the selected operating mode is appropriate (NOT Night-time or Manual mode)
Make sure that an emergency input is not active.
Make sure that the board is not being powered by the battery.
16
16
Encoder fault (*) Make sure that the encoder is connected properly.
If the fault persists, replace the motor or the board.
18
18
Firmware (FW) not compatible During the update stage, an incorrect FW has been detected. Check and update again the control board FW.
The file on USB storage device is required (72).
19
19
High mechanical friction (*) Check the leaves slide smoothly with power supply, battery and motors disconnected.
Remove any friction. Check the counter wheel.
20
20
Test failed on Inputs configured as
safety devices (*)
Check the connections and programming of the inputs and the safety device.
22
22
Select configuration request You are prompted to set a configuration CF
23
23
VMain High Switching power supply unit failure Replace switching power supply unit
24
24
Consecutive obstacles in closing Check for and remove the obstacle in closing.
Manually check that the leaves slide smoothly.
25
25
DM_Motor failure Replace the DM_Motor (double motor ) (only if DM has been activated) (not available for CF=1)
26
26
Motor block failure (*) Make sure that the motor block has been installed correctly
Make sure that the motor block has been connected correctly
Make sure that the motor block has been configured correctly
If warning 59 appears, make sure that the MONITORING KIT has been installed and connected correctly
If warning 54 persists, replace the board or the motor block
27
27
Motor rotation error Check belt connection to the leaves.
29
29
AUX DM (*) board fault Check the AUX DM Errors table via SDKEVO.
If necessary, update the FW of the main board with the automatic update of the AUX DM board.
31
31
Consecutive obstacles in opening Check for and remove the obstacle in opening.
Manually check the leaves slide smoothly.
32
32
Motor time out Motor without limit switch reference positions; check the mechanical stops
Check the motor wiring.
If the problem persists, replace the board or motor.
38
38
Configuration error Is generated when the type of door
or a programming parameter is modified that requires a new SETUP
(direction of rotation of the motor, enabling/disabling of the DM KIT for SF1400 passage opening selection).
Carry out a new SETUP procedure. Reset the program parameter that was modified.
39
39
Data in setup memory missing or corrupted Repeat the SETUP procedure
If the problem persists, replace the board or motor.
99
99
Data deletion in progress (not displayed) Wait for the data deletion procedure to finish.

If an error is triggered after 30 sec. it causes the board to AUTORESET the errors marked with an (*). 5 attempts are made.
15 Errors