FAAC A1000 - 15.2 Troubleshooting Guide

A1000 70 532210 04 - Rev.A
Translation of the original instructions
ENGLISH
CONDITION SUGGESTION
SDK EVO off - there is no mains voltage and the board is operating on the battery with NIGHT-TIME function and is in
energy saving mode
- connection to the board has been interrupted: check the cables and wiring between the SDK EVO and the board
- the board is not working correctly: replace the board
All LEDs are off - ensure fuse 5x20 T2.5A inside the power supply unit has not tripped
- check correct insertion of J1 connector on the board
- check connection with power supply unit
- the board is not working correctly: replace the board
POWER LED off
LED 24V
on
- no mains power and the board is working on battery
- no mains power
the door DOES NOT CLOSE - the safeties in closing are busy
- the emergencies are active
- ensure DOOR OPEN operative function has not been selected
- ensure MANUAL operative function has not been selected
- check motor connection
- check presence of motor power supply voltage
The door DOES NOT OPEN - the safeties in opening are engaged
- the emergencies are active
- ensure MANUAL operative function has not been selected
- ensure NIGHT-TIME operative function has not been selected
- check motor connection
- ensure the motor block is not blocked
- check presence of motor power supply voltage
The door CLOSES instead of OPENING and
VICE VERSA
- check the belt fitting on the board and perform a SETUP
The door only moves for short stretches - check correct insertion of the connector of the encoder
- check encoder integrity
- check integrity of flat encoder connection cable
The door performs movements at very
low speed
- ensure the selected speed levels are as desired
- ensure the selected slowing down spaces are as desired
The door accelerates or slows down sud-
denly during an acceleration in opening
and/or closing.
- modify on the display values
CF
CF and
tF
tF.
The door does not perform SETUP - door set in NIGHT-TIME function
- door set in MANUAL function
- active internal or external release
- the emergencies are active
- motor or encoder not connected, not powered or faulty
18 Troubleshooting guide
15.2 TROUBLESHOOTING
Below is a guide for any situations not included in the system diagnostics (alerts/errors).