B-4
maintenance/warranty service will be provided at no cost to the
Purchaser if the System and FaroArm is found by FARO to be defective
within the meaning of this Section.
(If, in the reasonable opinion of FARO after diagnosis of the system and
the FaroArm are not defective, the Purchaser shall pay the cost of
service, which shall be the amount that FARO would otherwise charge
for an evaluation under a non-warranty service evaluation.
4.06 The Warranties do not apply to:
a) Any defects in any component of a System where, if in the
reasonable opinion of FARO, the FaroArm, Software or System has
been improperly stored, installed, operated, or maintained, or if
Purchaser has permitted unauthorized modifications, additions,
adjustments and/or repair to any hard drive structure or content, or
any other part of the System, or which might affect the System, or
defects caused or repairs required as a result of causes external to
FARO workmanship or the materials used by FARO. As used
herein, “unauthorized” means that which has not been approved
and permitted by FARO.
b) The Warranties shall not cover replacement of expendable
items, including, but not limited to, fuses, diskettes, printer paper,
printer ink, printing heads, disk cleaning materials, or similar items.
c) The Warranties shall not cover minor preventive and corrective
maintenance, including, but not limited to, replacement of fuses,
disk drive head cleaning, fan filter cleaning and system clock
battery replacement.
d) Any equipment or its components which was sold or
transferred to any party other than the original Purchaser without
the expressed written consent of FARO.
4.07 Factory Repairs
a) IF SYSTEM IS UNDER MAINTENANCE/WARRANTY:
The Purchaser agrees to ship the Product to FARO in the original
packing containers. FARO will return the repaired or replacement
Product. FARO will incur the expense of the needed part and all
return shipping charges to the Purchaser. FARO may authorize the
manufacturer of a component of the Product to perform the service.
b) IF SYSTEM IS UNDER PREMIUM SERVICE PLAN: When
practical and subject to availability, FARO will make available to
08m80e00_FaroArm_Quantum.book Page 4 Tuesday, August 22, 2017 11:03 AM
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